Receptionist (USD)

Receptionist At least 2 years of receptionist experience Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint Professional demeanor and proactive communication via Teams and in person Dress Code Business Casual Required. Acceptable: Collared shirts, slacks, blouses, dresses, skirts (mid-length or longer), closed-toe shoes. Not Acceptable: Street clothes, casual wear The Receptionist will serve as the first point of contact for clients, agents, and field management. This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions. Primary Responsibilities Greet and assist clients, agents, and visitors in person and via phone/email Answer incoming calls and direct inquiries appropriately Book conference rooms and coordinate meeting logistics Assist with ad hoc administrative tasks to support the General Office Troubleshoot office issues (e.g., Wi-Fi, tech support coordination) Support event logistics: room setup, printing, catering, guest access Qualifications Associate's or Bachelor's degree preferred (or equivalent experience) At least 2 years of receptionist experience Strong verbal and written communication skills Excellent organizational and multitasking abilities Comfortable working independently and proactively Fingerprinting required prior to start Training & Development On-the-job training provided, including coaching and feedback. CLIENT systems will be taught. Interview Process First Interview: Conducted via Microsoft Teams with the hiring manager Second Interview: Conducted onsite with Service Leader Deal Breakers No remote work option this is strictly onsite Team & Culture This role will provide front desk assistance to up to 30 agents, who are considered internal "clients." The environment is fast-paced and professional, requiring strong interpersonal skills and the ability to work independently while staying connected with leadership via Microsoft Teams. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans