Cafe Attendant

Cafe Attendant Job Location: Wallingford Center, Connecticut

Cafe Attendant

Masonicare at Ashlar Village - Wallingford, CT

Day & Evening Shift / 20hrs/wk / EOW

Reports to work on time in proper uniform standards; completes pre-meal assignments, serves customers per training standards, and completes post-meal assignments ensuring proper sanitation procedures. Must exhibit good customer service skills and attend all mandatory education programs.

Essential Duties and Responsibilities:

• Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.

• Maintain proper time-clock procedures to ensure an accurate account of hours worked.

• Report to work in proper uniform (laundered and maintained by employee) to ensure a clean and professional appearance.

• Complete all pre-meal side-work, and set up assignments thoroughly and within the scheduled time provided and checked by supervisor.

• Ensure tables assigned for service are checked for accuracy, cleanliness, and appearance.

• Participate in menu meeting before each service to ensure a thorough knowledge of menu items being served and other service instructions.

• Assists all patrons in a timely and efficient manner ensuring customer needs are identified and addressed utilizing all aspects of the training program provided.

• Demonstrates customer service skills, treating all customers and coworkers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy the customer.

• Clear tables in a timely, efficient, and non-obtrusive manner utilizing the standards of the training program.

• Ability to follow proper cash handling, and credit card procedures as directed by supervisor.

• Completes all post-meal side-work assignments thoroughly and in the scheduled time

provided and checked by supervisor.

• Attend/Completes all mandatory in services, obligations, meetings.

• Ensure proper safe food handling and hand washing procedures are followed, and proper sanitation of trays, work areas and equipment used.

Job ID: 16415

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