Front Desk Coordinator - Katy-Fulshear

Job Posting

We are looking for a vibrant part-time Front Desk Coordinator to work with our Director at our Katy-Fulshear location. Hours: Monday - Thursday 5:00-9:00pm Friday - Saturday OFF Sunday 9:30am-6:00pm (approx 25 hours/week)

Responsibilities:

• GraCIOUSLY WELCOME parents and students when they arrive at the office.
• ANSWER THE PHONE to take messages for the Office Manager or Director to attend to during the following day.
• CHECK EMAIL PERIODICALLY for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.
• ASSIST THE OFFICE MANAGER OR DIRECTOR WITH administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).
• UPDATE SPREADSHEETS as needed to track student hours/attendance.
• CHECK THE WEEKLY SESSION CALENDAR on our scheduling system to ensure no double bookings for clients or Academic Coaches.
• UTILIZE SCHEDULING SOFTWARE to update Coach calendars to reflect any time-sensitive changes.
• ASSEMBLE WELCOME BAGS/GIFT BAGS for new students and/or for special occasions such as holidays or before major tests.
• PROCTOR PRACTICE ACT, SAT, AND/OR ISEE EXAMS on Sunday mornings during the school year; grade and scan tests.
• ASSIST WITH THE ENRICHERY'S SOCIAL MEDIA POSTS by providing photos/content as requested.
• CREATE EMPLOYEE PROFILES on a Canva template for new employees to be added to our website.
• TRAIN NEW HIRES FOR THE SAME POSITION FOR OTHER LOCATIONS as needed (typically only once or twice a semester).

Requirements:

• FRIENDLY DEMEANOR WITH STRONG COMMUNICATION SKILLS; COMFORTABLE TALKING TO CLIENTS ON THE PHONE.
• EXCEPTIONAL TIME MANAGEMENT AND ORGANIZATIONAL SKILLS.
• SOCIAL MEDIA KNOWLEDGE IS PREFERRED BUT NOT REQUIRED.

Benefits:

• PAID TRAINING
• PROFESSIONAL DEVELOPMENT WORKSHOPS AND OPPORTUNITIES
• REFERRAL BONUSES/INCENTIVES
• GROWTH OPPORTUNITY - A HIGH PERFORMER IN THIS ROLE IS ELIGIBLE FOR PROMOTION INTO A FULL-TIME OFFICE MANAGER POSITION