Donation Center Attendant- PT Yulee

Donation Center Attendant- PT Yulee Regular Part Time Fernandina Beach, FL, US 30+ days ago (Requisition ID: 4450) Salary Range: $14.00 To $14.00 Hourly Position: 463243 Sr 200 Yulee, FL 32097 If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Job Summary : The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donor’s vehicle, offer each donor a receipt, and thank the donor for donating. Minimum Qualifications Education: High School or GED preferred. Experience: Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration: Valid Driver's License. Skills and Attributes: Enjoy interacting with people and are driven to succeed. Excellent communication skills. Energy and enthusiasm to help others. Open to learning and a team player. Excited about a career in retail. Can handle customer service relations. Ability to read and comprehend. Can regularly lift up to 50 pounds. Has reliable transportation. Job Duties Ensures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual. Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction. Greets donors and receives merchandise, providing the donor with a receipt if desired. Completes housekeeping tasks to ensure a clean, safe, friendly work area and identifies the need for supplies. May be required to travel to other donation centers on an as-needed basis. Other duties as assigned. Physical Requirements Standing, walking, lifting (up to 50 lbs), carrying (up to 50 lbs), kneeling, pushing/pulling, bending/stooping, reaching, turning, repetitive motions. Must have reliable transportation. Hazards Housekeeping and/or cleaning agents. Proximity to moving mechanical parts. Required Skill Requirements Ability to meet highest level of customer satisfaction. Attention to detail and organization. Respectful customer relationships. Reliable, responsible, and dependable, and ability to fulfill obligations. Reasoning and logic. Sensitivity to service population’s cultural and socioeconomic characteristics. Positive attitude. Ability to respond to customer correspondence in an appropriate manner. Preferred Skill Requirements Verbal communication (including telephone). Written communication (including composition). Team-oriented and collaborative interpersonal relationships. Ability to be sensitive to others' needs and feelings and to be understanding and helpful on the job. Ability to accept feedback while dealing calmly and effectively with stressful situations. Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. #J-18808-Ljbffr