Front Desk Associate and Room Attendants

Job Description

Job Description

The Hotel Front Desk Agent represents the hotel to the guest throughout all stages of the guests stay.

Helps guests with registering, assigning rooms and accommodating special requests whenever possible.

Works closely with Housekeeping Team in keeping room status reports up to date. Coordinates requests for housekeeping and maintenance work.

Ability to communicate effectively.

Uses good safety habits at all times.

Garrison Hotel Room attendants maintain the appearance of hotel rooms. They handle a variety of tasks. Common duties include:

• Completing housekeeping checklists by changing the sheets, replacing and folding towels, restocking toiletries and toilet paper, vacuuming, dusting, emptying wastebaskets and performing other tasks
• Using disinfecting cleaning products to clean hard surfaces, such as toilets, countertops, showers, tubs and tables
• Performing deep cleans to remove stains and large messes, as needed
• Notifying owners or management of damage to a room or property
• Logging all lost and found items
• Interacting positively and professionally with guests
• Responding to calls for housekeeping issues, such as spills and broken glass
• Monitoring and reporting on the inventory of cleaning supplies
• Providing status updates upon completing a cleaning checklist or finishing a guest request
• Cleaning, disinfecting and storing all equipment at the end of the shift

The Garrison Hotel and Suites is a well-located boutique hotel with excellent service, comfortable rooms, and memorable hospitality touches

Company Description

The Garrison Hotel and Suites is a well-located boutique hotel with excellent service, comfortable rooms, and memorable hospitality touches