Business Systems Analyst 2 (NY HELPS)

Business Systems Analyst 2

Harvest your potential with the New York State Department of Agriculture and Markets! Join our team and become an integral part of a team dedicated to fostering a competitive food and agriculture industry that benefits both producers and consumers alike. Here, you can cultivate your career in a dynamic environment that values innovation, sustainability, and community engagement. With a wide range of opportunities spanning from environmental science to economic development, you can find your niche in public service and grow both professionally and personally. Embrace the chance to join our team, and you'll not only reap a fulfilling career but also sow the seeds for a healthier, stronger New York.

The New York State Department of Agriculture and Markets is seeking a Business Systems Analyst 2 to serve as the Department's primary IT Project Manager, overseeing all technology initiatives and acting as the vital link between the Department and the Office of Information Technology Services. The Business Systems Analyst 2 will be responsible for the comprehensive management and coordination of the Department's IT projects. This includes providing essential technical support and direction, as well as offering insightful business interpretation and analysis for specific programs. A significant part of their role will involve the development of detailed system specifications, conducting thorough quality assurance tasks, and creating effective system-related training programs.

Specifically, this position will coordinate all activities related to the planning, testing, training, and implementation of both new and existing systems. They will be responsible for scheduling future enhancement phases, which involve researching, gathering, and evaluating information system or business process requirements. A key function will be to prioritize business process changes to ensure our systems remain functional and efficient, and to establish clear timetables for the completion of all projects. Furthermore, the Business Systems Analyst 2 will engage in business analysis intelligence, including data mining to extract valuable information for forecasting and to measure service delivery metrics. This data will be instrumental in providing management with the insights needed to make informed policy decisions. They will also act as subject matter expert for the Department's unique applications and programs, developing training and user support materials, and contributing to the upkeep of organizational process assets, such as procedure manuals.

A crucial aspect of this role is validating that proposed solutions effectively meet business needs. This will be achieved by developing test data and scenarios, rigorously testing system functions, and meticulously documenting the results. The analyst will also evaluate the performance of implemented solutions against our established business goals and objectives. The analyst will play a key part in prioritizing requirements, organizing them logically, and specifying and modeling them. They will define the assumptions and constraints of solutions throughout their lifecycle and ensure the quality and value of these requirements. The Business Systems Analyst 2 will be instrumental in defining the core business needs that drive the initiation of any project. They will assess the capability gaps within our existing solutions and determine the most effective approaches to meeting these business needs. This includes defining a clear business case for any new or modified solution, assessing proposed solutions, and allocating requirements across different solution components and releases. They will also evaluate our organizational readiness to implement new or modified solutions and define the necessary transition requirements for smooth implementation.

This is a permanent, office-based position conveniently located in our headquarters at 10B Airline Drive in Albany, NY. We are located near the Albany International Airport and Wolf Road and provide ample free parking. This is a full-time position working 37.5 hours per week, Monday-Friday. Opportunities for telecommuting may be available in accordance with the agency's Telecommuting Program Guidelines. Salary: The Business Systems Analyst 2 position is in the PEF Salary Grade (SG) 23. The starting salary of the PEF SG-23 is $ 86,681/year. The candidate appointed at the Business Systems Analyst 2, SG-23 level, will be eligible to participate in the New York State Performance Evaluation Program. Through this program, employees receive yearly performance evaluations. Performance advances are payable to PEF employees whose base annual salary is below the job rate for their current position and who were rated "Satisfactory" or its equivalent on their yearly performance evaluation. Performance advance payments are added to an employee's annual salary. Over time, yearly performance advances may lead to the SG-23 job rate salary of $ 109,650/ year! Benefits: This is a PEF-represented position that offers excellent benefits! Benefits include but are not limited to inexpensive Health Insurance options, free dental and vision coverage, NYS Pension Plan membership, and generous paid time off. Within the first year, you are eligible for 5 days of personal time, 13 vacation days, 13 sick days, and 13 paid holidays! As a New York State employee, you could potentially qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF)!

In addition to meeting the minimum qualifications as described below, the preferred candidate will have proven project management experience, especially in the realm of IT projects. This includes a strong track record of managing projects from start to finish, encompassing defining scope, allocating resources, mitigating risks, tracking budgets, and effectively communicating with all stakeholders. The preferred candidate will have a solid understanding of the unique landscape of government IT projects. The ability to extract, interpret, and present data effectively for decision-making is crucial. Exceptional communication and interpersonal skills are also critical. We seek individuals who can articulate complex technical information clearly to both technical and non-technical audiences and who can foster strong working relationships across the Department.

NY HELPS Minimum Qualifications: When a NY HELPS title can be filled with promotion and open-competitive qualifications, and the entire promotion eligible list is exhausted or does not exist, a NY HELPS appointment can be made in the following ways: A NY HELPS appointment may be made for a qualified employee in a direct-line, lower-level promotion title. Direct-line lower-level promotion title NY HELPS Qualifications: The direct line field is comprised of a single title that is the immediate lower-level title to the title being filled. This requires one year of permanent, contingent-permanent, or 55 b/c service as a Business Systems Analyst 1, SG-18. If there are fewer than 3 interested, qualified internal candidates in the direct-line lower-level promotion title then: Candidates may be eligible for a NY HELPS Open-Competitive appointment to Business Systems Analyst 2 if they meet the open-competitive NY HELPS qualifications, or the qualifications listed on the most recent examination announcement for the Business Systems Analyst 2 title.

Open- Competitive NY HELPS Exam Qualifications: Either A. a bachelor's or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:

• Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Or B. a bachelor's or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above. Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.** *For the purposes of this examination, business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system. **Information regarding IIBA certification can be found at:

Open- Competitive NY HELPS Qualifications: Seven years of business analysis experience including: using business analysis techniques to elicit