National Sales Team Employee Banking Consultant (Phone banker) - Tempe AZ

National Outreach Relationship Consultant

National Outreach Relationship Consultant will build relationships by proactively calling existing and potential customers, engaging them via multiple channels including by phone, email, chat or virtually and by phone or video appointment to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs.

Basic Qualifications:

• High school diploma or equivalent
• Four to five or more years job related, retail banking experience or a combination of experience and commensurate training
• Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record

Preferred Skills/Experience:

• Passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Effective and confident client communication
• Proven ability to learn and adapt to new information and technology platforms
• Experience in financial services and knowledge of financial services industry, products and solutions
• Cash handling experience
• Active listening and excellent problem-solving skills
• Ability to teach customers how to use digital technology
• Demonstrate a consistent level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
• Thorough knowledge of all applicable bank and branch policies, procedures, and support systems

Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week #BranchWest #TeamWest