Kitchen Supervisor

Job Description

Job Description

Overview: 

We are seeking an experienced Kitchen Supervisor to help the Food & Beverage Manager oversee daily kitchen operations at Holiday Inn KCI Airport's casual dining restaurant, Burger Theory! Previous kitchen management experience is required.

 

Primary Duties and Responsibilities:

• Confirm that all kitchen staff are in proper uniform and adhere to appearance standards each shift.
• Assist with creating, maintaining, and distributing weekly kitchen staff schedules; communicate changes as necessary.
• Conduct pre-shift, pre-meal, and/or pre-event meetings with all necessary staff members; ensure consistent communication within the department.
• Evaluate and supervise kitchen staff performance.
• Monitor inventory of kitchen products and supplies; prepare and place weekly food and beverage product orders.
• Ensure customers receive a great dining experience by acknowledging, greeting, and thanking all guests; resolve situations involving unhappy customers using de-escalation tactics.
• Understand and respond to customer’s needs and ensure a high level of guest satisfaction.
• May serve as Front of House Restaurant Manager when needed.
• Perform Line Cook responsibilities as needed:
  • Cook food with various utensils or grillers; check food while cooking to stir or turn. 
  • Grill, broil, or sauté menu items according to standard recipes and presentation specifications. 
  • Follow proper procedures in handling food to ensure health and sanitation guidelines are met. 
  • Assist in unloading trucks that arrive with supplies; store and rotate inventory. 
  • Clean work area, freezers, kitchen area, and dish area to ensure proper cleanliness is maintained; keep a sanitized and orderly environment in the kitchen. 
  • Ensure all food and other items are stored properly.
• Other duties as assigned.

Qualifications and Requirements:

• 1 year experience in a Restaurant/Kitchen Management role required.

Schedule (days may vary):

• Evening shift, 4pm-12am 
• Weekend availability needed
• Some morning/afternoon availability is a bonus!
• Holidays as needed
• Overtime as needed

IHG One Pass Perk:

As a member of the IHG Family of brands, Holiday Inn KCI Airport employees are eligible to book discounted stays at IHG-branded hotels around the world using the IHG One Pass Program! Even more exciting, you can also share your benefits with the people you care about most. With the IHG One Pass program you get to select Pass Holders – your Plus One shares many of the same benefits you get, and Five Friends share access to the IHG One Pass Friends Rate.