Key Account Manager - Health Systems, Immunology (Michigan)

Key Account Manager - Health Systems, Immunology Account Responsibilities Deliver against Immunology performance goals at Health System through strategic engagements that unlock patient access to therapy and optimize fulfillment pathways. Initiate compliant customer engagements with a wide range of cross‑disciplinary stakeholders and critical influencers within IDNs to enable broad demand of new product launches and manage full Immunology portfolio. Develop, synchronize, and ensure execution of an Integrated Account Plan across the entire healthcare system in collaboration with SCG, internal stakeholders, medical and commercial customer‑facing teams. Collaborate with all Johnson & Johnson field teams and business partners to maximize efforts and enhance business outcomes. Serve as a strategic partner across internal teams, communicating insights on market trends, shifts, customer care opportunities, and opportunities. Proactively create mutually beneficial relationships with PHDMs and apply a range of large account management skills to grow the business; supporting population health initiatives, building support for our portfolio of products, and enhancing our status with the customers. Increase access to key decision makers by developing opportunities within the customer base in the assigned area or accounts. Execute brand marketing strategies and tactics at a local level; executing managed care pull‑through and appropriately leveraging company resources to enhance business results. Analyze account data to assess performance and develop short‑ and long‑term business plans that identify actions to achieve business objectives. Build a deep understanding of the customer’s needs and respond in a way that creates respect and credibility. Serve as the main point of contact for PHDMs and develop strong relationships with Immunology portfolio advocates that lead to win‑win opportunities. Communicate account actions to ensure successful execution of Integrated Account Plan. Coordinate internal communications and strategic pull‑through with overlapping sales regions to maximize product access and pull‑through. Establish, maintain, and enhance product access through optimal formulary positions. Work closely with marketing and internal partners to develop and implement strategies, resources, and tools to optimize the Immunology portfolio. Partner with accounts to develop EHR (Electronic Health Record) workflow interventions. Navigate the external environment, identify business opportunities, allocate resources, and monitor implementation and performance. Leverage productivity metrics to support team attainment of assigned goals and objectives to ensure increased sales. Qualifications – Required BA/BS Degree required. Advanced degree (i.e., MBA) preferred. Minimum of five (5) years of healthcare industry experience required. In‑depth knowledge of the U.S. healthcare industry, including an understanding of key stakeholders and delivery of care models, is required. Demonstrated success in delivering sales results is required. Demonstrated success in lateral leadership is required. Valid driver’s license issued in the state of residence and clean driving record required. This position requires travel (up to 50%, depending on where candidates reside), including required meetings and training, overnight, and possibly weekends. Ideal candidate will live within the listed geography. Qualifications – Preferred Minimum of three (3) years of Specialty sales and/or Institutional sales. Minimum of two (2) years of large pharmaceutical account management experience (IDNs, large independent hospitals, large multi‑million dollar standalone accounts). Minimum of two (2) years of management or supervisory experience with demonstrated success in large account management and leading and/or developing a productive sales team is strongly preferred. Required Skills Business Development Customer Centricity Customer Intelligence Immunology Industry Analysis Market Knowledge Organizing Performance Measurement Pharmaceutical Industry Pharmaceutical Sales Marketing Process Improvements Resource Allocation Revenue Management Sales Sales Trend Analysis Strategic Sales Planning Technical Credibility Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via and internal employees contact AskGS to be directed to your accommodation resource. If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check. #J-18808-Ljbffr 6014-Janssen Biotech, Inc. Legal Entity