Group Manager, Retail Open Air

Retail Group Manager

As a Retail Group Manager at JLL, you'll be at the forefront of delivering exceptional property management and operational excellence for a dynamic retail portfolio. This role places you in a leadership position where you'll oversee all facets of day-to-day operations, tenant relations, financial performance, and strategic planning for retail properties under your purview. You'll serve as the primary point of contact for property owners and stakeholders, ensuring their investment objectives are met while cultivating an environment where tenants and their customers thrive. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees and in this role, you'll exemplify that commitment by driving operational standards that elevate the retail experience. You'll lead a multidisciplinary team, manage vendor relationships, oversee capital improvement projects, and ensure compliance with all regulatory requirements. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage that network to implement best practices and innovative solutions that maximize asset value and tenant satisfaction. This position requires a strategic thinker who can balance the financial, operational, and relational aspects of retail property management while fostering a workplace culture where your team is empowered to deliver their best work.

Oversee all operational aspects of assigned retail properties, including maintenance, security, cleaning, and tenant services to ensure seamless daily operations

Develop and manage annual operating budgets, financial forecasts, and variance reports while identifying opportunities to optimize revenue and control expenses

Build and maintain strong relationships with tenants, addressing concerns promptly and working collaboratively to support their business success and lease compliance

Lead, mentor, and develop your on-site team, fostering a culture of accountability, professional growth, and collaborative problem-solving

Coordinate and oversee capital improvement projects, renovations, and major repairs from planning through execution, ensuring projects are completed on time and within budget

Conduct regular property inspections to maintain high standards of presentation, safety, and functionality across all retail spaces and common areas

Prepare comprehensive reports and presentations for ownership, providing insights on property performance, market trends, and strategic recommendations

Manage vendor and contractor relationships, negotiate service agreements, and ensure all work meets quality standards and contractual obligations

Ensure full compliance with all local, state, and federal regulations, lease agreements, and JLL policies while proactively managing risk and liability

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field, or equivalent combination of education and experience

Minimum of 7-10 years of commercial property management experience, with at least 5 years specifically in retail property management

Proven track record of managing multi-tenant retail properties with demonstrable success in operational excellence and financial performance

Strong financial acumen with experience developing and managing budgets, analyzing financial statements, and implementing cost-control strategies

Exceptional leadership and team management skills with the ability to motivate, develop, and retain high-performing staff

Excellent communication and interpersonal skills, with the ability to build rapport with tenants, ownership groups, vendors, and internal stakeholders

Proficiency in property management software systems, Microsoft Office Suite, and financial reporting tools

Valid driver's license and reliable transportation for property visits and stakeholder meetings

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

110,000.00 120,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay