Nurse Educator LPN Ambassador Center of Excellence (Hybrid Role) in Durham, NC

divh2Nurse Educator (LPN) Ambassador Center of Excellence (ACE)/h2pPatients are at the center of our business strategies. The Nurse Educator - Patient Engagement Center Program is an educational-based program designed as a resource for patients living with chronic diseases that have been prescribed for specific medications. The Nurse Educators provide patient-focused education to assist patients to better manage their disease state and access appropriate resources associated with their prescribed medication. Nurse Educators are responsible for participating in one-on-one communications with patients. The Nurse Educator interacts with enrolled patients by telephone, video platforms, email, and SMS (text) strictly following the guidelines of the program. The Nurse Educator program is educational based. Nurse Educators do not provide medical advice or work clinically within this role./ppThe Nurse Educator will:/pulliCoordinate and facilitate the connection between patients and program approved, patient-based resources./liliProvide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional./liliProvide education to foster appropriate dialogue between patients and health care providers./liliSupport treatment decisions made between the patient and healthcare provider./liliProvide product-related training as outlined in the program guidelines./liliAny additional duties assigned by program management./li/ulpJob Qualifications:/pulliActive LPN nursing license in primary residency state of North Carolina required/liliPosses or be willing to begin the process of obtaining a Compact multi-state license upon start date required./liliPosses or be willing to begin the process of obtaining a California nursing license upon start date required./lili3+ years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech preferred./liliNurse educator experience preferred./liliValid drivers license required./liliDirect interaction with patients and support for persistence and compliance experience./liliKnowledge of clinical data and pharmacology./liliPrior experience working in a virtual or call center environment and providing patient education telephonically preferred./liliDemonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines./liliDemonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently./liliDemonstrated ability to work and drive results and with enthusiasm./liliDemonstrated ability to develop and execute plans in an independent environment./liliDemonstrated ability to take initiative and vision, challenge existing assumptions and interpretations./liliDemonstrated ability to effectively build relationships with third parties using good negotiation skills./liliDemonstrated ability to adapt to changing work environments and responsibilities./liliFully competent in MS Office (Word, Excel, PowerPoint) and iPad technology/liliBilingual in English/Spanish preferred./liliMust be able to work a flexible schedule, including coverage across multiple shifts: (8am 5pm, 9:30am 6:30pm, 11am 8pm) as needed to support patient needs/liliFlexibility to support patients on Mountain or Pacific time zones as assigned./liliMust be flexible to work weekends or evenings as needed./liliTravel lt;20%/liliDuties may require compliance with client requirements that all those performing services on-site be fully vaccinated./li/ul/div