Goodwill - (Retail) Maintenance Supervisor

Job Description

Job Description

Responsible for coordinating and supervising installations, maintenance and repairs of electrical, plumbing, carpentry, and painting work in retail stores, warehouses, office buildings, and other facilities. Interview, hire, train, and oversee workers and determine appropriate repair methods and procedures.  This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values & expectations. 

  Essential Duties and Responsibilities:  

1. Supervise maintenance workers who maintain and repair electrical, plumbing and other building systems. Evaluate problematic systems or facilities and determine what installation or repair services need to be performed. Maintenance-related duties include performing initial evaluations of building systems and distributing work assignments.

2. Plan maintenance employees’ schedules, establish priorities, goals and expectations.

3. Identifies and purchases repair and maintenance materials as needed.

4. Receives and dispatches emergency tickets.

5. This position requires daily travel within the Washington, DC Metropolitan area.  Flexibility in work hours and the ability to work occasional nights and/or weekends is required.

Other Duties and Responsibilities:  

1.    Responsible for installations, maintenance and repairs of electrical, plumbing, carpentry and painting work in retail stores, warehouses, office buildings, and other facilities as needed. 

2.    Coordinates repairs done by outside contractors and inspects such work upon completion. 

3.    Ensures that shop and storage areas are kept well-stocked and well-organized. 

4.    Administers and services the core locking system that is installed at all locations. 

5.    Ensures compliance to company safety and security standards, procedures and policies.  

6.    Ensures maintenance personnel wear and utilize all safety equipment correctly as needed. 

7.    Complete required monthly safety training and any other required training. 

8.    Ability to communicate effectively both verbally and in writing with others to ensure safe and effective performance of assigned jobs and associated documentation of tasks. 

Supervisory Responsibility : 

This position supervises maintenance workers and lead maintenance workers.  

Required Qualifications:  

1. High school graduate or equivalent plus seven to ten years’ experience in maintenance of a commercial or institutional facility. 

2. Five to seven years’ experience in a supervisory role or higher in maintenance of a commercial or institutional facility. 

3. Considerable knowledge and experience of electrical, plumbing, carpentry and general equipment repair. 

4. Must have own reliable transportation and valid “clear” driver’s license and be able to drive to any location within the Goodwill market area.

5. Proficient at using a computer and with Microsoft Office applications (Excel, Word, PowerPoint, Outlook), Microsoft Project and cell phone with applications.

6. Excellent oral and written communication skills.

7. Ability and understanding of various Federal, State and County codes and regulations involving construction, installation, fire, safety and sanitation.

8. Ability to analyze facts and exercise sound judgment in arriving at conclusions.

9. Ability to prioritize effectively.

10. Basic knowledge of commercial retail property operations.

Preferred Qualifications:  

1.    Associate degree in engineering or closely related field.  

2.    Clean driving record.

3.    Supervisory experience with team members across multiple locations.

4.    “Retail” maintenance experience highly valued.

5.    Ability to be on call (recurring schedule) for emergency dispatch.

6.    IT proficient with CMMS systems and Outlook email/excel.

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Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.

At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.

Company Description

Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.\r\n\r\nAt our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.