Unarmed Security Guard

Unarmed Security GuardCharleston, SC - Charleston, SC 29401OverviewSalary Range $20.00 Hourly Position Type Full-Time/Part-Time Job Shift AnyDescriptionStrategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, bomb dog, intelligence, consulting, investigative services.As an Unarmed Security Officer, you will be responsible for conducting unarmed foot patrol within a Government, corporate, retail or fast food environment, while providing superior service to customers, visitors and employees. Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing other duties as needed. We are hiring for Saturday, Sunday and Monday 5pm-5am shift.The contractor will provide parking lot security services at the Walmart facility, including:Continuous Patrols: Monitor all areas of the parking lot, including the rear of the building.Incident Reporting: Observe and immediately report any suspicious or criminal activity, as well as unauthorized soliciting or literature distribution.Customer Interaction: Refer all customer inquiries or issues to Walmart facility management.Professional Conduct: Maintain a professional appearance and demeanor; wear a uniform at all times.Documentation: Submit incident reports to Walmart management and check in/out using the facility's time system.Emergency Support: Assist in emergency situations as directed by management or first responders.Restrictions: Guards may not chase, block, detain, or restrain any person or vehicle.Security Officers must act professionally, without profiling individuals based on race, gender, age, religion, or any other protected status. Attention should be based solely on behavior, and any monitoring must be reasonable and discreet.Duties & ConductDeter criminal activity through visible patrols and engagement.Report suspicious behavior, hazards, and incidents to Walmart management.Use Walmart's time and attendance system to check in/out at the beginning and end of each shift.Maintain communication using a company radio and cell phone; respond to emergencies per training.Follow Walmart's safety protocols and withdraw from dangerous situations—contact law enforcement when necessary.Professional AppearanceUniform must be worn at all times.Grooming and attire must be clean, neat, and within company standards.Tattoos and jewelry must be non-offensive and pose no safety risk.CommunicationInteract respectfully with associates, customers, and the public at all times.No use of foul or derogatory language, even under provocation.Use of ForceOfficers may only use force to disengage from a threat and must immediately contact law enforcement after doing so.Lethal weapons are prohibited unless carried by qualified law enforcement officers.Other GuidelinesOfficers must never detain or pursue individuals.Any customer bans must be handled by facility management.In addition to providing physical security, this role will participate in SSC's G.E.T. principals. Greet, Engage and Thank individuals for their business or patronizing the location. These duties include:Welcome customers, guests, shoppers, victims, customers, associates, tenants in a warm, gracious manner inviting them into the location.Engage by being proactive, examples below.Proactively scan for potential threats stemming from criminal activity or life safety issues.Proactively seek out and develop rapport with customers by assessing what is important to them and addressing itProactively stay current with the latest information as it pertain to your site and area that may include but not limited to: crime trends, terrorist threats, area shops, restaurants and attractions, including brand profiles, merchandise collections, promotions and current news.Watch for irregular or unusual conditions that may create security concerns or safety hazardsSound alarms or calls police or fire department in case of fire or presence of unauthorized personsIdentify and warn violators of rule infractions, such as loitering, smoking or carrying forbidden articlesPermit authorized persons to enter property and monitors entrances and exits. May be required to utilize hand held wands or walk through magnetometers.Prevent individuals from theft of company propertyInvestigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required by the postLiaison with local law enforcementShare that information with customers or any of above when interactions with them require itGuide customers to their destinations or available open lines or other key points of interestAnticipate and answer customer inquiries. Know you job and local areaFacilitate various guest services, including transportation and area attraction inquiries.Troubleshoot customer issues, concerns, or complaints; relay pertinent information to managementEnsure job site area with your area of control is clean and professional at all times.Assist with basic first aidMake emergency notifications.Perform security patrols of designated areas on foot or in vehicleQualificationsEducation, Licenses and Certifications RequiredMust possess a high school diploma or equivalentPass a State licensing test if driving a company-owned or client-provided vehiclePass and possess a State Licensed Unarmed Security Guard Card / License if required by you State / City / LocalityExperience Required Verifiable work history if previously employed and must possess one or more of the following:Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements; and meet one of the following experience / education requirements:Experience of 1 year as a security officer strongly preferredSkills RequiredAbility to follow ordersProficient computer skills including Microsoft OfficeEffective oral and written communication skillsActive listening skillsAbility to assess and evaluate situations effectivelyAbility to identify critical issues quickly and accuratelyAttention to detailOtherMust be at least 18 years old or the minimum age required by the state, if higherMust be a U.S. citizen or a foreign citizen authorized to legally work in the United StatesMust be able to operate radio or telephone equipment and/or console monitorsMust have demonstrated ability to interact cordially and communicate with the publicMust be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere mannerMust practice good judgment; high level of integrityMust be proactive; take initiative with minimal supervisionMust be resourceful; think critically and finds solutions even without the obvious resourcesMust be able to navigate challenging situations while remaining positiveSubject to a drug screen to the extent permitted by lawMust be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior militaryPhysical Requirements and EnvironmentEnvironment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat Major activity: Walking, standing, speaking, listening, observing Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling.About The Company EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity Strategic Security (SSC) is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (888) SSC-RISK.