Front Desk Medical Receptionist

Job Description Job Description Job Title: Patient Flow & Clinical Support Specialist Pay: $20.00 – $30.00 per hour (based on experience) Overview A well-established, busy medical practice in Malibu is seeking a caring, detail-oriented team member to support both front desk operations and clinical workflow. This is a highly active role that combines patient interaction with hands-on administrative and chart management responsibilities. This is not a sit-down front desk position. You’ll be moving throughout the day supporting patient flow, assisting with intake, and managing a high volume of paper charts and documentation. Why Work Here Work alongside a provider who delivers exceptional patient care and genuinely cares about his team. Schedule & Workflow Monday – Thursday: Business hours (32–36 hours/week) Friday – Sunday: OFF Patient-facing days: Tuesday & Wednesday (high interaction, patient flow, back office support) Administrative days: Monday & Thursday (scheduling, chart prep, documentation, and follow-up work) Key Responsibilities Welcome patients in person and over the phone with professionalism and care Check patients in and out, collect payments Walk patients to exam rooms and assist with overall patient flow Schedule office and telehealth appointments Answer multiple phone lines, triage calls, and route messages appropriately Verify insurance (billing knowledge is a plus) Pull, organize, and maintain paper charts (high volume) File labs, imaging, and reports accurately into patient charts Recognize and distribute lab and imaging results to appropriate staff and patients Manage incoming emails and send timely correspondence Prepare charts ahead of appointments and maintain organization throughout the day Support providers and team members to ensure smooth daily operations Build rapport with patients and provide a high level of customer service What This Role Requires Comfort working with a mix of paper and electronic charts , including repetitive charting tasks Ability to stay highly organized while handling a large volume of documents Willingness to be on your feet and moving throughout the day Strong attention to detail, accuracy is critical Ability to multitask efficiently in a fast-paced environment Excellent communication and teamwork skills Professional appearance and demeanor Qualifications & Skills Minimum 1+ year of experience in a medical front desk or healthcare setting Experience in a patient-facing role requiring both care and efficiency Insurance verification and billing knowledge is a plus Highly organized with strong attention to detail Strong problem-solving and multitasking abilities Excellent written and verbal communication skills Valid driver’s license, insurance, and reliable transportation Clean background and ability to pass a drug test Language English (Required) Spanish (Preferred) Company Description Dr. Jeff Harris has been providing exceptional pediatric and family medical care in Malibu since 1976. His practice is a small, community-focused office built on long-standing relationships, often caring for multiple generations of families. Known for his dedication, accessibility, and personalized approach, Dr. Harris is committed to delivering high-quality care and being there when his patients need him most. Looking for someone who is very caring to join his small practice. Company Description Dr. Jeff Harris has been providing exceptional pediatric and family medical care in Malibu since 1976. His practice is a small, community-focused office built on long-standing relationships, often caring for multiple generations of families. Known for his dedication, accessibility, and personalized approach, Dr. Harris is committed to delivering high-quality care and being there when his patients need him most. Looking for someone who is very caring to join his small practice.