Clinical Case Manager

Clinical Case Manager (Bi-lingual Spanish)

Department/Program: ORR Home Study & Post Release Services Reports to: Clinical Supervisor Work location: PDX/Salem/Hybrid FLSA status: (non-exempt/hourly) Salary: $31.57/hr. - $34.78/hr. (Bi-lingual Spanish) Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:

• Nonviolence - being safe and doing the right thing
• Emotional Intelligence - managing our feelings so we don't hurt ourselves or others
• Social Learning - respecting and sharing ideas of our teams
• Democracy - shared decision making whenever possible
• Open Communication - saying what we mean and not being mean when we say it
• Social Responsibility - everyone makes a contribution to the organizational culture
• Growth and Change - creating hope for our clients and ourselves

Job Summary: Home Study & Post Release Services provides case management services to unaccompanied immigrant children and youth released from federal custody. The goal of the Clinical Case Manager is to achieve family stabilization and to equip families with the information, skills, and confidence to utilize and access medical, legal, mental health, educational, and other community resources that are essential for adjustment and integration into the United States. The main objective is for the families to be self-efficient and independent. The Clinical Case Manager will be responsible for 3 cases at a time with weekly in-person visits at the client's home for the first 2 months of a case, followed by monthly in-person visits for the remaining 4 months of a case. Generally, each case has a 6-month span. This position primarily requires frequent local travel with potential, occasional national travel.

Duties and Responsibilities:

• Provide weekly home visits to achieve family stabilization.
• Assess safety, appropriateness of child/youth's placement, and sponsor's fit as the caretaker.
• Conduct comprehensive age-appropriate assessments to ensure basic needs are met and provide the tools and resources for families to thrive and succeed in their community.
• Provide ongoing case management and conduct ongoing assessment of child/youth and family's needs in the following areas: appropriateness of placement, safety, education, health, mental health, legal/immigration proceedings, substance use, independent living, juvenile/criminal justice, and child/youth enrichment activities.
• Provide trauma-informed crisis interventions directly, as appropriate, and necessary, or connect family to third-party resources and services to ensure child/youth's safety, care, and well-being.
• Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.

Competencies: (Competencies are the abilities and qualities a person needs to be successful in this job)

• Communicate clearly and effectively, orally and in writing in English and Spanish
• Applicable federal and state laws
• Administer policies, procedures and programs
• Interpret information, utilize critical thinking and explain concepts to others
• Maintain effective working relationships with agency employees at all levels and the general public
• Define and resolve moderately complex problems
• Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.

Required Position Qualifications:

• Master's degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement.
• OR Bachelor's degree with at least five years of clinical experience.
• They may be licensed, or eligible for licensure.
• Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test for Spanish.
• Experience working with immigrant populations.
• Attained age 21 years or older before first day of employment in position (ORR)

We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR's explicit written approval prior to hire and ORR may require supervision plans and additional training.

Preferred Position Qualifications: (Additional skills, experience, or education that are not required but would make a candidate especially well-suited for the job)

• Experience working with immigrant populations
• Knowledgeable about family preservation, kinship care, and/or general child welfare
• Experience writing professional, thorough assessment reports.
• ORR experience
• Knowledge of Federal, State and agency regulations.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review:
• Regular travel via airplane and/or car to visit sponsors and clients in their homes
• Traveling Clinical Case Managers varies. Some cases are located locally, but national travel is required if cases are not available locally
• Traveling for Clinical Case Managers accounts for 50% of the role
• Hold a valid drivers' license and must maintain minimum auto insurance policy for driving a personal vehicle
• 40 hours of required training per year

Working Conditions: Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management. Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.

Benefits & Total Rewards: Morrison offers a comprehensive and competitive benefits package designed to support employee well-being and work-life balance:

• Medical, dental, and vision insurance
• Generous paid time off and holidays
• Retirement plan with employer contribution
• Employee Assistance Program (EAP)
• Flexible spending accounts (FSA)
• Professional development and training opportunities
• Meaningful, mission-driven work that makes a difference in the community

All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools. We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted. Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.