Personal Injury Case Manager
OptiNizer
Personal Injury Case Manager
We are seeking an experienced Personal Injury Case Manager who understands the lifecycle of a PI claim from intake through settlement.
The Case Manager will be the primary point of contact for clients and will manage personal injury files under attorney supervision. This role requires strong organization, excellent communication skills, and hands-on experience with medical records, insurance adjusters, and settlement documentation.
Key Responsibilities
- Client Communication
- Serve as main contact for clients after intake
- Provide case updates and explain next steps in the claims process
- Maintain compassionate, professional communication with injured clients
- Case Management
- Manage pre-litigation personal injury cases from start to settlement
- Track treatment progress and follow up with clients regarding medical care
- Maintain organized digital files and case notes
- Medical Records & Billing
- Request, track, and review medical records and billing statements
- Prepare medical summaries and treatment timelines
- Identify missing records and follow up with providers
- Insurance Coordination
- Communicate with insurance adjusters regarding claims status
- Send letters of representation
- Assist in preparing demand packages
- Demand Preparation
- Compile demand packages including:
- Medical records and bills
- Lost wage documentation
- Liability support documents
- Draft demand letters (under attorney supervision)
- Administrative & Legal Support
- Calendar key deadlines
- Assist with settlement breakdowns
- Coordinate lien reductions when applicable
- Help transition files to litigation team if needed
Required Qualifications
• 3+ years of experience as a Personal Injury Case Manager or PI Legal Assistant
• Strong knowledge of pre-litigation personal injury process
• Experience requesting and organizing medical records and bills
• Familiarity with insurance claims and demand packages
• Excellent written and verbal English communication skills
• Highly organized with strong attention to detail
• Comfortable working independently in a remote environment
Preferred Qualifications
• Experience with U.S.-based personal injury law firms
• Familiarity with case management software (Clio, Filevine, Needles, Smokeball, etc.)
• Understanding of medical terminology
• Experience handling liens (Medicare, Medi-Cal, health insurance, etc.)
Key Traits for Success
• Empathetic and patient with injured clients
• Proactive follow-up skills
• Able to manage multiple cases at different stages
• Deadline-driven and detail-oriented
• Professional in dealing with insurance adjusters and providers
Performance Expectations
Success in this role means:
• Files are organized and up to date
• Clients feel informed and supported
• Medical records and bills are tracked without attorney prompting
• Demand packages are thorough and timely
• Cases move efficiently toward settlement
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Personal Injury Case Manager in United States vacancy
- ...channels of communication · Handle approximately 100 cases in pre-litigation; including but not limited to: o... ...Our team is comprised of knowledgeable individuals who focus on Personal Injury pre-litigation and litigation cases. We seek individuals interested...Personal
California Accident Firm
Los Angeles, CA2 hours ago - ...Job Description Job Description The Personal Injury Case Manager plays a crucial role in managing a high volume of personal injury cases, typically handling 60 or more at a time. This position involves the intake of new clients, comprehensive management of medical...Personal
Dean Waite & Associates LLC
Mobile, AL14 hours ago - ...Personal Injury Case Managers We are seeking a Personal Injury Case Managers to become a part of our team! You will provide overall support to attorneys' business needs. Responsibilities: Conduct research to support legal proceedings Assist with the pre...Personal
Viper Staffing Services L.L.C.
Miami, FL2 hours ago - ...In the Network LLC is looking for experienced Remote Personal Injury Case Managers to work as independent contractors. In this role, you will support law firms across the United States by guiding clients through their personal injury cases. Your responsibilities will include...PersonalFor contractorsRemote workFlexible hours
In the Network LLC
New York, NY1 day ago - ...A U.S. legal support company is looking for a Case Manager to manage client cases and ensure excellent service. Responsibilities include... ...Spanish speaker. Associate's degree and experience in personal injury law are advantageous. Full-time position following Washington...PersonalFull timeRemote work
Hexie VA
New York, NY1 day ago - ...Seeking a full-time Personal Injury Case Manager, the ideal candidate will manage case workflows from intake to settlement preparation, focusing on gathering liability evidence, conducting fault analysis, and maintaining communication with insurance carriers in a remote...PersonalFull timeRemote work
Virtual Vocations Inc
United States2 days ago $50k - $70k
...helping people? Yes? We have an exciting opportunity for you with an established personal injury law firm located in Denver. We are looking for an experienced pre-litigation Intake/Case Manager. Our clients are very important to us, so we are looking for candidates with...PersonalClifford J Enten PC
Denver, CO4 days ago- ...Job Description Job Description Reputable Personal Injury law firm seeks a hard-working team member to join their expanding legal team. The firm operates a high-tech case management system. If you are hard-working and willing to expand your legal knowledge, the firm...PersonalFull time
Jim Adler & Associates
Irving, TX4 days ago - ...A Personal Injury Law Firm in the United States is seeking an experienced Case Manager to independently manage pre-litigation personal injury cases. The role involves coordinating case lifecycles, communicating with clients, and analyzing legal documents. Candidates should...PersonalHourly payFull time
Jeffrey S. Glassman LLC
New York, NY1 day ago - ...Personal Injury Case Manager MW Talent is partnering with a prestigious personal injury law firm to hire an experienced Personal Injury Case Manager. This is a full-time legal role, not a medical case management position, and is ideal for professionals with a proven...PersonalFull timeRemote work
MW Talent
United States2 days ago - ...dedicated to giving voice to the unheard, seeks a Remote Pre-Litigation Case Manager. You will manage pre-litigation auto accident cases and must have at least 5 years of experience in personal injury law. Fluency in both Spanish and English is essential. The position...PersonalRemote work
WizeHire
New York, NY1 day ago - ...Job Title: Case Manager (Direct Hire) Position Summary: We are seeking a highly organized and client-focused Case Manager to manage personal injury cases from intake through treatment coordination. This role requires heavy client interaction, strong communication...Personal
Talantage
Douglasville, GA4 days ago $52k - $65k
...Join us at Lloyd Baker Injury Attorneys, where you'll have the chance to make a meaningful impact as a Personal Injury Case Manager. You'll be part of a team that thrives on our six guiding principles: hunger, reliability, empathy, positivity, integrity, and a team-first...PersonalLloyd Baker Injury Attorneys
Phoenix, AZ4 days ago- ...Case Manager - Personal Injury / Elder Abuse Location: Century City, CA | In-Person (Hybrid option available after 90 days) MW Talent is partnering with a respected and growing plaintiff-side law firm in Century City to hire an experienced Case Manager. This role...PersonalWork at office1 day per week
MW Talent
Los Angeles, CA1 hour ago - ...Pre-Litigation Case Manager Do you love challenging yourself and collaborating with a motivated team? Do you love the feeling of... ...challenge and opportunity to join our team. We are a growing personal injury law firm based in California, and we are seeking a self-...PersonalWork at office
Sepulveda Sanchez Accident Lawyers
Las Vegas, NV13 minutes ago $50k - $80k
...A growing tech firm is seeking a Pre-Litigation Associate to manage case progress in personal injury claims. This remote role involves opening insurance claims, tracking medical records, and liaising with clients and legal teams. Candidates should have over 5 years of...PersonalRemote workFlexible hoursEvenUp Inc.
New York, NY1 day ago$40 - $45 per hour
...Job Description Job Description Personal injury law firm seeks a Case Manager to join our dynamic team. The ideal candidate is extremely organized, driven, a self-starter, detail oriented and a people person . This position requires a minimum of two years experience...PersonalWork at officeFeher Law, APC
Los Angeles, CA2 hours ago- ...401(k) matching Competitive salary Opportunity for advancement About the Role: Join The Personal Injury Pros as an Experienced Personal Injury Case Manager in Las Vegas, NV! This exciting opportunity allows you to leverage your skills in a dynamic environment...PersonalWork at office
The Personal Injury Pros
Utah19 hours ago $55k - $85k
...Health insurance Paid time off Vision insurance MOET Law Group is an Irvine-based plaintiff personal injury law firm seeking an experienced Personal Injury Case Manager to join our growing team. This full-time, in-person role is ideal for a seasoned case manager...PersonalFull timeRelocationShift workMOET Law Group
Irvine, CA4 days ago- ...Description We are actively seeking a highly skilled and experienced bilingual Personal Injury Case Manager with in-depth knowledge of the auto insurance industry. Our ideal candidate will have experience in case management as a paralegal and be skilled in drafting...Personal
Spada Law Group
Chelsea, MA19 hours ago - ...Job Description Job Description Busy Personal Injury Law Firm seeking an experienced case manager. The ideal candidate would have a minimum of one (1) year legal experience. Candidate would be responsible for: · Opening insurance claims and sending letters of...Personal
Personal Injury Firm
Los Angeles, CA2 hours ago $100k
...Job Description Job Description Experienced Personal injury Case Manager We are a nice sized well respected law firm in Houston looking to add a personal injury case manager to our team. We currently have a team of about 90 employees and are looking to add a case...PersonalFull timeWork experience placementWork at officeMonday to FridayFlexible hoursShift workEdward Law Group
Houston, TX4 days ago$30 - $49 per hour
...Job Description Job Description We are looking for a pre-litigation case manager with at least two years of experience to start working with our personal injury law firm. We are growing very fast, and this job is perfect for someone with experience who wants to...PersonalHourly payFull timeShift workYERUSHALMI LAW FIRM APC
Beverly Hills, CA2 hours ago- ...Firm D. Miller & Associates, PLLC is a well-respected, personal injury and mass tort law firm in the Houston, Texas area. Having been... ..., PLLC is seeking an experienced Plaintiff Personal Injury Case Manager to join our Pre-Litigation Department. We are looking for a...PersonalMonday to Friday
D. Miller & Associates
Houston, TX2 hours ago - ...Job Description Job Description The Dominguez Firm is seeking a Bilingual (English/Spanish) Personal Injury Case Manager to join our high-performing team in Los Angeles. In this role, you'll manage your own caseload of pre-litigation matters while working closely...PersonalWork at office
The Dominguez Firm, LLP.
Los Angeles, CA2 hours ago $25 - $40 per hour
...Personal Injury Case Manager Department: Case Management Employment Type: Full Time Location: Arizona Compensation: $25.00 - $40.00 / hour Description We are a prominent and growing Personal Injury Law Firm based out of California and we are opening...PersonalFull timeWork at officeAvrek Law
Phoenix, AZ2 days ago- ...to be considered. Must be located in Southern California to be considered. We are seeking an experienced Personal Injury Pre-Litigation Case Manager and Pre-Litigation Supervisor . In this role, you will handle you own portfolio of complex Pre-litigation cases...PersonalWork at officeRemote work
Randolph & Associates
Los Angeles, CA2 hours ago - ...Sweet James Accident Attorneys is one of the nation’s leading personal injury law firms, known for delivering exceptional results and... ...and are seeking driven, compassionate, and highly organized Case Managers who are passionate about helping injured clients navigate some...Personal
Sweet James LLP
Dallas, TX4 days ago - ...Job Description Job Description Personal Injury law firm seeking an experienced full-time lien negotiator to negotiate liens with medical providers and health insurance companies. Prior experience negotiating or assisting in personal injury claims is required....PersonalFull time
Personal Injury Firm
Los Angeles, CAa month ago - ...Job Description Job Description Job Summary: We are seeking a proactive and organized Pre-Litigation Case Manager to support our personal injury team. This role focuses on managing cases prior to litigation, ensuring clients receive exceptional care while building...PersonalWork at office
Trevino Law Firm Inc
Valencia, CA2 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Personal Injury Case Manager. Be the first to apply!
Related searches
- insurance case manager work from home United States
- home health rn case manager United States
- case manager no experience United States
- case manager remote United States
- adoption case manager United States
- social worker case manager United States
- case manager supervisor United States
- medical case manager United States
- weekend case manager United States
- telephonic case manager United States