Sheriffs Service Assistant

Sheriff's Service Assistant

The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely.

There is currently one (1) full-time Sheriff's Service Assistant vacancy in the Marin County Sheriff's Office.

The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups.

Knowledge of: Standard office administrative practices and procedures including computer applications and software related to the work of the department. Business mathematics and financial record keeping and report production.

Ability to: Understand and follow oral and written instructions; make decisions in routine procedural matters. Exercise good judgment while working within the guidelines of established policies and procedures. Enter data into and operate a computer terminal. Prepare and maintain accurate and concise records and reports. Communicate clearly and effectively with people of all ages and backgrounds. Work in a controlled security environment; work effectively with irate persons; recognize inappropriate and manipulative behavior. Maintain confidential information. Obtain, record, and provide accurate and detailed information by telephone or personal contact. Work under stress and in emergency situations. Receive and distribute cash, issue receipts and balance accounts. Establish and maintain effective working relationships with those encountered during performance of duties.

Minimum Qualifications: One (1) year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis.