Patient Scheduler

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Rezolut is seeking a full-time Patient Scheduler for Assured Imaging! Schedule is Monday-Friday, 8:00am - 5:00pm | Pay is $16.50/hr The Patient Scheduler is responsible for coordinating patient and client appointments, managing high-volume incoming and outbound calls, maintaining accurate patient information, and supporting daily scheduling operations. This position requires exceptional attention to detail, strong communication and customer service skills, the ability to multitask in a fast-paced environment, and a commitment to patient care and HIPAA compliance. Manage a high-volume, multi-line phone system and coordinate appropriate appointment dates and times based on the exam requested and patient/client needs. Prioritize patient needs to identify when an immediate appointment should be located or when a patient can be accommodated within the current schedule for a specific area. Manage cancellations, including full-day event or site rescheduling, and identify the best scheduling alternatives for all parties involved. Provide patients with accurate exam preparation instructions, directions, and event or site information. Verify and update patient demographics and chart information within EHR/EMR systems. Obtain prior exam locations and request previous exams from facilities when applicable. Communicate and document scheduling and patient information internally and across applicable systems. Offer company services available throughout the areas served. Enter new events and sites into the various programs and systems utilized by the company. Compile, verify, and organize patient exam information for accurate computer entry. Review data for deficiencies or errors, correct incompatibilities, and verify output for accuracy. Document changes and updates to patient charts across all applicable programs. Learn and implement updates to equipment, programs, and processes to better facilitate patient care. May be required to help in other area of the company such as: Compile medical records. Both analog and digital images, patient reports, verify, and maintain all records. Burn digital images to disc, as well as send via VPN for distribution. Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. Strong written and verbal communication and customer service skills. Immediately accrue PTO as you work! (Full Time) ~6 Observed Holidays ~ Medical, Dental, Vision, Life and other voluntary insurances for full-time employees ~401(k) Retirement plan ~ Employee Assistance Program ~ Employee Stock Ownership Plan #