RN Team Leader- Admissions

Job Title

Supervises, evaluates, and coordinates assigned members of the referral and community outreach departments. Develops assures marketing processes create rapid response to referrals; serves as patient advocate and coordinates care.

Schedule

This is a Full-time position, with the hours of 8AM-5PM. This position serves our central region, (Newark, Columbus, etc)

Qualifications

BSN required; Master's degree preferred

Active Registered Nurse license in the State of Ohio without any board actions.

5 years management experience preferred in healthcare field

Certification in Hospice & Palliative Medicine (CHPN) preferred; required within two years of employment. (Eligible upon completion of 500 hours in last 12 months of hospice/palliative experience.)

CPR Certified

Computer skills sufficient to properly document services and care.

Able to travel during daytime, nighttime or inclement weather.

Valid Driver's License with Safe Driving Record

State Minimum Automobile Insurance Coverage

Key Responsibilities

Manages the department to provide a timely response to all referrals and to timely and accurately admit all eligible patients.

Supervises office staff to ensure that all phone calls are answered timely and all paperwork on referred patient's is followed up on within the same day to ensure accurate and timely documentation and to ensure all necessary paperwork is received from Physician offices

Supervises staff to ensure that there is same day follow-up on all pending referrals.

Supervises staff's work activities to ensure quality patient care, effective communication, effective documentation, and execution of responsibilities.

Ensures that staff is reaching Physician's for hospice order when extended care facilities are calling or when individuals are calling for timely follow-up with all outside customers.

Identifies and maintains the staffing level in keeping with designated quality and productivity guidelines.

Collects analyzes and uses data in planning and implementing improved systems.

Compiles and presents various reports as directed for improved processes and procedures.

Communicates effectively and timely all changes and new information to staff individually and through regular department meetings

Investigates complaints and grievances from patients and families, care facilities, and other caregivers to proper resolution so that actions are thoroughly handled with consistency and communicated effectively in a timely manner.

Actively participates with management and leadership through assigned committees to promote organizational collegiality and mission ensuring effective communication.

Assist in other activities and departments when requested to ensure complete and thorough patient care for all Ohio's Hospice patients.

Participate in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services.

Precept new staff to support professional relationships with newly hired team members as required.

Benefits & Perks

Competitive Pay

Competitive Health, Dental, and Vision Insurance

Short- & Long-Term Disability

Life Insurance

Paid Time Off

401k with 5% employer match

Tuition Reimbursement

Preparation for certification and pay incentive on Hospice certification achievement

Scrubs provided at initial onboarding

Mileage reimbursement

Organizational preceptor to assist with orientation and ongoing education

Educational programs geared toward career advancement

Career growth

Ohio's Hospice offers opportunity, advancement, and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!

Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.