Service Coordinator

Service Coordinator - 3082

Do you want to grow with us? At Cisco Air Systems, a DXP company, we are passionate about what we do and driven to be the best industrial air compressor solution for our customers. Since 1973 Cisco Air Systems has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with Cisco Air Systems, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.

Cisco Air Systems is the largest air compressor distributor in the region and largest Ingersoll Rand distributor in the United States. Come join our growing team!

Responsibilities of the Service Coordinator include, but are not limited to:

• Scheduling assigned technicians
• Communicate with customers to confirm schedule daily
• Ensure all scheduled jobs have PO#/CC#
• Ensure all customer info/equip info is accurate and current
• Pull parts from warehouse for job and load on staging shelf

Qualifications of the Service Coordinator include, but are not limited to:

• Scheduler experience required
• This requires head-on communication, written, telephone, and computer skills
• Must have computer experience (2 years required)
• CRM experience (1 year preferred)
• Experience in any the following areas make an excellent air compressor service technician scheduler: Automotive, Concrete, Forklift, HVAC, Refrigeration, Rental, Field Service Repair

Pay range: $25.00 - $32.00 per hour (DOE)

Working conditions: Office environment

Training/Certifications: We will train

Shift Time/Overtime: Monday - Friday, 7:30am- 4:00pm

Travel: N/A

Education: High school diploma or equivalent

Cisco Air Systems is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive, and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All Cisco Air Systems employees play a vital part in the organization and are treated with respect. By applying to Cisco Air Systems, you will have the opportunity to speak with some of the most respected professionals in the industry.

Cisco Air Systems offers a comprehensive benefits package including Medical, Dental, Vision, Flexible Spending, 401(k), vacation, paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V