Technical Writer

Job Description

Day to Day:

We are seeking 2 Technical Writers to help support the site engineering & maintenance teams at a large pharmaceutical expansion in the Raleigh-Durham area. This role will act as a bridge between maintenance technicians, master data, and documentation systems, ensuring all procedures are accurate, standardized, and progressing on schedule. This role will require 75% technical writing expertise of standardized maintenance plans and documentation created by technicians and 25% workflow documentation, coordination and tracking. Progress will need to be tracked via a master document list, weekly progress reviews with the team and status tracking of what is on track, off track and where adjustments are needed. This individual will play a key role in supporting site buildout, operational readiness, and ongoing manufacturing support within a GMP-regulated environment.

Responsibilities:

Document Development & Review

• Review and polish maintenance procedures created by maintenance technicians

• Bring a structured, standardized format to existing documentation

• Ensure procedures are clear, complete, and aligned with site expectations

Maintenance Program Support

• Work alongside maintenance technicians who are:

o Evaluating equipment

o Determining required maintenance

o Building maintenance plans

• Help translate this work into formal documentation and procedures

Document Management & Tracking

• Own and manage documentation flow and status tracking

• Maintain a master list of required documents, including:

o What needs to be completed

o Ownership

o Due dates (with visibility over the next ~2 years)

• Track where documents are in the lifecycle (draft ? review ? final)

• Follow up with document authors to ensure timely completion

Cross-Functional Collaboration

• Partner closely with:

o Maintenance teams (utilities + production)

o Master Data Specialists (for SAP integration)

• Support upload and integration of finalized documentation into SAP

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must haves:

• GMP / Pharma experience

• 2-10 years of technical writing experience

• Experience with SAP

• Strong attention to detail

• Ability to work cross functionally, manage multiple priorities, and deliver in fact paced buildout environment Preferred (not required):

• Maintenance background highly preferred

• Veeva Vault familiarity (nice-to-have; training available)

• Prior greenfield experience