Systems Administrator

Overview NV5 Geospatial is looking for a skilled professional to join its IT team as a Systems Administrator. This person will install and maintain computer systems and networks aiming for the highest functionality. They will also train users to make appropriate and safe usage of the IT infrastructure. The Systems Administrator will require knowledge of computer software and hardware, internet applications, networks, and operating systems. The ideal candidate will have strong troubleshooting abilities and attention to detail. The goal is to build and maintain updated, efficient computer systems and networks to optimize the role of technology on business sustainability. Work is performed in the Corvallis, OR office. Candidates must reside in Corvallis, OR or the surrounding area. Travel is Responsibilities Provide first-level contact and communicate solutions for customer issues, provide feedback and see problems through to completion. Correctly escalates unresolved issues to the next level of support. Create, change and delete user accounts as requested. Set up end‑user devices including workstations, laptops, and necessary peripheral devices. Provide orientation and guidance to users on how to operate new software and computer equipment. Install and configure appropriate GIS and business applications on local and remote systems. Utilize excellent customer service skills to satisfy internal team expectations. Ensure proper recording, documentation, and closure of all customer and internal IT issues. Recommend process modifications or improvements. Document and contribute individual knowledge of service desk procedures, IT systems, products, and services in the system(s) of record. Manage and monitor end‑user devices for expected performance and security plan enforcement. Install, configure, monitor, and troubleshoot all licensed software and license servers. Upgrade user systems and devices with new releases, patch, and perform regular system maintenance. Qualifications Proven experience in Systems Administrator, Service Desk or similar role. Resourcefulness and problem‑solving aptitude. Strong verbal and written communication skills. In-depth understanding of computer hardware, networking, and ticket management. Working knowledge of internet security and data privacy principles. BA/BS in Information Technology, Computer Science or a related discipline; professional certification such as Microsoft Certified Professional (MCP); or equivalent work experience. Ability to lift 25 lbs. On‑call/after‑hours duties. Preferred Qualifications Experience with technologies and products used in the geospatial industry. Microsoft Certified Systems Administrator (MCSA). Microsoft SCCM. Microsoft O365. Additional Information Employment is contingent upon successful completion of a background check and drug screening. NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, FTO, 401(k), and professional development/advancement opportunities. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr