Customer Solutions Architect

Customer Solutions Architect

Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.

Guiding our customers through modernization of their infrastructure. Companies and organizations everywhere need rapid infrastructure modernization to ensure they stay ahead of their competition. Modernized Infrastructure is inclusive of their datacenter-based infrastructure as well as their public cloud infrastructure, deployed in a dynamic, connected and secured architecture, for modernized applications, data and AI workloads. As a Modern Infrastructure Sales Executive, your mission is to put businesses on the best possible path to a sustainable and ground-breaking future. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling and customized roadmap for modernization. This role at Softchoice, is designed to follow through on our long-standing promise to do right by our customers.

You will work closely with the account teams for our customers to develop and set in motion advanced Datacenter, AI and storage hybrid infrastructures, public cloud and network infrastructure and security solutions, which in turn will help customers succeed and thrive. This role will report to Modern Infrastructure Sales Leader with accountability to the Modern Infrastructure business at Softchoice. You will work with our most strategic customers looking to modernize their infrastructure in datacenter and or public cloud, connected, secured and managed. You and your team will be directly supported by Solution Architects and Technical Architects, bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you.

Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services. Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals. Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts. Build and maintain account and market penetration plans on assigned accounts. Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification. Engage pre-sales and internal support to provide outstanding, end-to-end service. Nurture strategic relationships with key Hybrid IT partners and vendors.

Professional Experience in Infrastructure Modernization: 10+ years of experience successfully selling technology solutions in dedicated sales or technical pre-sales roles. Extensive experience aligning business objectives and initiatives with relevant technology requirements. Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure. In-depth knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs. Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services. Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts. Demonstrated ability to manage relationships at all organizational levels and effectively mobilize stakeholders to achieve critical deliverables. Exceptional communication skills, especially in conveying complex modern infrastructure concepts. Recognized demand generation capabilities, focused on proactive selling rather than solely responding to existing demand. Documented success in developing and increasing sales for Managed and Professional Services offerings. Creative, strategic thinker with a client-focused service approach. Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.

Compensation: A reasonable estimate of the current base pay for this position is $106,000 to $150,000 annually + 40% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to View email address on click.appcast.io. We are committed to working with you to best meet your needs.