Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description: McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Additional Info: A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
• Competitive pay
• Medical, dental and vision coverage
• 401k with matching contributions
• Paid time off equal to 2% of gross earnings
• Unpaid Leaves of Absence
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Discount programs
• Free meals / meal discounts This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
$14 per hour
...Overview Join to apply for the Guest Experience Lead role at McDonald's . Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Responsibilities Lead the experience: Check in with guests...SuggestedHourly payFull timeFlexible hoursShift work- ...customer, and associate satisfaction. This role includes managing guest services, hiring and training associates, and financial... ...ideal candidate will have a minimum of one year of hospitality experience and an Associate's degree. Benefits include health insurance and...Suggested
$42k - $46k
...environment for visitors. This role includes daily supervision of security staff and direct interaction with guests. Qualified candidates will have 2-3 years of security experience, including supervisory roles. The position offers a salary range of $42,000 - $46,000 annually and...Suggested- ...Hopkins Airport. The successful candidate will be a hands-on leader responsible for daily operations, ensuring an exceptional guest experience, and leading a motivated team. This role requires strong hospitality management experience and a commitment to standards in service...Suggested
- Giant Eagle, Inc. is seeking a Front End Lead in Cleveland, Ohio to enhance guest service and sales accuracy at checkout lanes. This role involves efficient... .... The ideal candidate will have 1 to 3 years of experience in a retail setting, a high school diploma, and must...SuggestedTraineeship
- Dunkin’ in Cleveland, Ohio, is seeking a passionate Restaurant Manager to lead our team and create exceptional guest experiences. In this role, you will oversee daily operations, manage inventory, and ensure compliance with food safety standards, while fostering a positive...Flexible hours
- Workstream is seeking a passionate Restaurant Manager to lead a team at Dunkin' in Cleveland, Ohio. The ideal candidate will thrive... ...and managing daily operations while ensuring exceptional guest experiences. This role offers competitive salary and benefits including paid...
- ...for an Assistant Front Office Manager to lead the front office team. This role includes... ...managing cash control, staffing needs, and guest services. The position requires a genuine... ...should have previous supervisory experience in a front office role. Perks include discounts...
- ...Lounge at Cleveland Hopkins International Airport. In this full-time role, you will lead a team to provide exceptional hospitality service and ensure a seamless lounge experience for guests. The ideal candidate will have high-end hospitality or culinary experience, a high...Full timeFlexible hoursNight shift
- ...is seeking a Housekeeping Manager to oversee daily operations and ensure exceptional guest experiences. You will coordinate housekeeping efforts, manage departmental processes, and lead a team dedicated to maintaining high standards of cleanliness. If you are passionate...
- Chick-fil-A in Maple, Arkansas, is seeking a team leader to manage operations and ensure excellent guest experiences. The role involves coaching team members and promoting a positive work environment while maintaining service standards. The ideal candidate will possess...
- ...looking for a Valet Manager to supervise valet operations and ensure guest satisfaction. Responsibilities include training staff,... ...and implementing departmental procedures to enhance the guest experience. Applicants should have at least a high school diploma, 1+ years...
- ...training, and maintaining high cleanliness standards. The ideal candidate will have a high school diploma, relevant supervisory experience, strong communication skills, and the ability to work flexible hours. This role offers a dynamic work environment in the fast food...Flexible hours
- ...Office Manager to oversee the front office team, manage cash control, and ensure exceptional guest services. The ideal candidate will have at least one year of supervisory experience in a front office setting and refined communication skills. The position offers a dynamic...
- ...hiring a Night Auditor who thrives on serving others and enjoys working in a semi-independent environment. This role involves managing guest check-ins, handling transactions, monitoring hotel security, and ensuring excellent service during night shifts. Concord offers a...Night shift
- Rocket Mortgage Fieldhouse is seeking a Senior Manager of Premium Guest Experience to oversee premium guest services operations. The role demands... ...premium guests during events. The successful candidate will lead a team, develop strong client relationships, and ensure...
- CAVA - University Circle is seeking a General Manager to oversee all restaurant operations and lead a motivated team. The ideal candidate will foster a guest-focused environment, ensuring team accountability and operational success. You will be responsible for developing...
- ...popular restaurant chain in Independence, Ohio, is seeking a Manager to oversee daily operations, ensuring exceptional customer experiences and compliance with safety standards. You will be responsible for staffing, training, and community engagement, while maintaining...Flexible hours
- ...candidate will oversee front office staff and ensure excellent guest services. Key qualifications include refined verbal and written... ...satisfaction. Candidates should have a minimum of one year of supervisory experience. The position offers numerous benefits, including free nights...Night shift
- ...maintaining high standards of cleanliness and food safety. Candidates must be at least 18 years old, preferably with some management experience. This position requires a friendly demeanor, strong communication skills, and the ability to work flexible hours. #J-18808-Ljbffr...Flexible hoursShift work
- ...independent fast-food restaurant is seeking a Shift Manager to oversee crew schedules and inspire the team to deliver exceptional customer experiences. The role includes supervision of food safety, driving performance, and providing leadership in a supportive environment. Ideal...Full timeShift work
$85k - $90k
...the engineering and maintenance of our hotel in Cleveland, Ohio. The ideal candidate will ensure the safety and comfort of guests while leading a team of skilled maintenance professionals. This role requires a strong background in building maintenance, with key responsibilities...- ...Plans, aligns & prioritizes. Builds talent. Collaborates. Leads by example. Communicates effectively. Ensures accountability... ...equivalent required; AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/...Local area
- ...Ohio is seeking a restaurant manager to lead a dynamic team in a fast-paced environment... ...School diploma and two years of management experience in a restaurant. Key responsibilities... ...achieving operational excellence, and exceeding guest expectations. Workstream offers a...
- GameStop in Bedford, Ohio, is looking for an Assistant Store Manager to support store operations and ensure exceptional guest experiences. The role involves supervising associates, providing best-in-class customer service, and managing inventory. Ideal candidates should...Full time
- A leading golf management company is seeking a Golf Shop Shift Lead to provide exceptional service to members and guests at Highland Park Golf Course. The ideal candidate will assist in training... .... Candidates should possess experience in hospitality POS systems and multi...Shift work
- Workstream in Cleveland, Ohio is seeking an Assistant General Manager (AGM) to assist the General Manager in leading the store team and ensuring an exceptional guest experience. Responsibilities include hiring and training team members, managing store operations, ensuring...
- Monro is seeking a Store Manager in Cleveland, Ohio to lead and develop a team while ensuring peak sales performance. The selected... ...candidate will manage day-to-day operations, driving a 5-star guest experience through leadership and effective training. This role requires...
- Five Iron Golf Cleveland LLC is seeking an enthusiastic Assistant General Manager to enhance guest experiences at their venue. This role involves managing staff, overseeing operations, and driving sales for simulator rentals and food services. The perfect candidate will...
- ...Job Summary Curbside Express Leads are key players in in our stores’ success. They make... ...a smile. They also provide unparalleled guest service and support the Asst. Guest... ...those around you. Job Description Experience Required: 0 to 6 months Experience Desired...Flexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!


