Dealership Parts Counterperson

Job Description

Job Description

Pioneer Ford Sales is seeking a motivated Parts Counter Person to join our Parts Department. This role is ideal for an automotive parts specialist with customer service and parts sales experience who enjoys working in a fast-paced Ford dealership environment. You will be responsible for assisting customers and technicians with parts sales, inventory, and special orders while delivering excellent service.

• Competitive pay

• Flexible working hours

• Health insurance

• PTO & sick leave

• 401(k) plan

• Manage the parts sales process from initial request through order completion

• Assist retail and internal customers with parts selection and availability

• Work closely with the Parts Manager to locate parts not currently in stock

• Process and track special-order parts for customers and technicians

• Communicate order status and updates to customers and dealership staff

• Maintain accurate inventory records and assist with stock organization

• Follow all company safety policies and procedures

• Comply with federal, state, and local regulations related to automotive parts

• Previous experience in automotive parts sales or parts counter role preferred

• Prior Ford dealership experience a plus

• General knowledge of automotive systems and parts

• Strong customer service and communication skills

• Basic computer skills; experience with dealership software preferred

• Strong math, reading, and organizational skills

• Ability to learn new technology, repair procedures, and parts systems

• Minimum of 1 year of experience in a dealership service or parts department preferred

• Ability to lift up to 50 lbs and stand for extended periods

• Ability to work efficiently in a fast-paced environment

• High school diploma or equivalent

• Professional appearance, strong work ethic, and attention to detail

Join the Ford Family at Pioneer Ford Sales, where we value teamwork, customer service, and long-term career growth. As a family-oriented dealership, we are committed to creating a supportive and professional work environment.

Pioneer Ford Sales is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination or harassment based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic protected by federal, state, or local law.