LOA Administrator

LOA Administrator

Location: Paramus, NJ/Milwaukee, WI Duration: 3 months

Manage the full leave administration lifecycle, from an employee's initial notice of need for leave through return-to-work. Serve as the primary point of contact for all leave of absence requests via phone, email, HR cases, and service tickets. Coordinate and administer Family and Medical Leave, personal leave, military leave, state and local leaves, ADA accommodations, and Veolia Caregiver leave in partnership with the third-party leave administrator. Communicate regularly with external leave vendors regarding leave status, earnings for disability calculations, status changes, discrepancies, and issue resolution. Coordinate intermittent and reduced-schedule leave usage with managers and HR Business Partners, including identifying opportunities for ADA or other accommodations. Coordinate the use of paid leave (PTO, mandated paid leave, or other paid programs) with employees and managers. Partner with Employee Health and Safety to ensure Workers' Compensation status and pay information are accurate and current. Time Off Policy and Program Management Review, interpret, and support implementation of new and updated time off policies. Create, maintain, and update standard operating procedures (SOPs), process maps, and employee-facing knowledge resources for all paid time off programs, including: Flexible Time Off (FTO) Vacation Volunteer Time Off Paid Safe and Sick Leave Provide Tier 2 support for time off and absence-related inquiries, escalating complex issues as needed. HRIS, Data Integrity, and Compliance Maintain HR data integrity by accurately entering and updating employee information in HR systems. Partner with the HRIS team and leave administration vendors to ensure time off plans, leave requirements, and policy changes are properly configured, tested, and integrated within Workday. Participate in global HRIS initiatives, including M&A onboarding, system harmonization, and policy alignment. Ensure compliance with federal, state, and local leave laws, as well as Veolia policies. Participate in time off and leave audits to ensure compliance, accurate pay, and proper documentation. Ensure compliance with data privacy, audit, and governance standards across all jurisdictions. Preserve strict confidentiality of employee medical documentation and files.