Admissions Coordinator

Job Description

Job Description

Cayuga Nursing & Rehabilitation Center is a positive, team-oriented workplace under new leadership, and looking for an additional team member.  

Admissions Coordinator

We are seeking a motivated, relationship-driven Admissions Coordinator to join our team. This individual will play a key role in supporting census growth, managing referral relationships, and ensuring smooth transitions of care for residents entering our facilities. The ideal candidate will be organized, customer-service focused, and knowledgeable in skilled nursing and post-acute care admissions processes.

Responsibilities of Admissions Coordinator

• Demonstrate a clear understanding of facility admissions criteria, census goals, payer mix, and clinical capabilities.
• Monitor and understand actual vs. budgeted performance related to census and payer mix.
• Identify primary and secondary referral sources for skilled nursing facilities and actively develop relationships to increase referrals and admissions.
• Build collaborative working relationships with facility leadership teams and external referral partners.
• Ensure seamless, customer-friendly transitions between hospitals, referral sources, and facilities.
• Develop and maintain a routine outreach schedule to strengthen community presence and educate referral partners and potential residents on post-hospital care options.
• Implement and oversee referral source satisfaction surveys to maintain strong communication and position facilities as preferred providers.
• Participate in marketing and outreach initiatives as assigned.
• Perform other duties as assigned.

Qualifications of Admissions Coordinator

• Experience in admissions, healthcare marketing, case management, or long-term care preferred.
• Strong communication and relationship-building skills.
• Knowledge of insurance, payer sources, and post-acute care services preferred.
• Ability to work collaboratively in a fast-paced healthcare environment.
• Excellent organizational and customer service skills.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• 401k
• Life Insurance

Equal Opportunity Employer (EOE)