Dermatology Biopsy Records & Patient Care Coordinator

Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Category: Non-exempt, Full-time, On-site Work Location: 1805 West Ave K, Lancaster, CA 93534 The Biopsy Bookkeeper plays a vital role in patient care by ensuring timely and accurate communication of biopsy results, managing medical documentation, and supporting follow-up processes for abnormal findings. This position requires attention to detail, strong communication skills, and a patient-centered approach to ensure each individual receives high-quality, informed care.

WHAT YOU'LL DO:

Contact all patients promptly with their biopsy results and document communication accurately. Answer a multi-line phone system with professionalism and care. Schedule patient appointments across multiple clinic locations, ensuring accuracy and efficiency. Maintain thorough records of all patient communications and ensure proper documentation is uploaded and marked in the patient’s chart. Cross-reference and verify accuracy between paper documentation and electronic health records (EHR). Make copies and scan pathology reports and related paperwork into the patient’s chart. Review all documentation for accuracy, including verification of patient name, date of birth, and biopsy site. Accurately input results into the Biopsy Book and Results Log. Clearly and compassionately explain skin conditions to patients. Make daily calls regarding pending skin cancers and other abnormal pathology results. Follow up with patients to confirm that necessary treatment is scheduled or completed. Generate and distribute Final Notices for follow-up when needed. Fax pathology reports to providers, specialists, or other relevant parties. Assist patients by answering questions, locating information, and offering general support with biopsy results or treatment concerns.

WHAT WE'RE LOOKING FOR:

High school diploma or equivalent required Prior experience in a dermatology or medical office setting preferred Familiarity with electronic medical records (EMR) systems Strong organizational and documentation skills Excellent phone etiquette and interpersonal communication abilities Ability to explain medical terminology, especially dermatology-related conditions, in a patient-friendly manner High attention to detail and accuracy when handling confidential patient records Ability to multitask and prioritize effectively in a fast-paced environment Bilingual skills are a plus

EQUIPMENT & SOFTWARE OPERATION

Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostic What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment #J-18808-Ljbffr Skin-and-Cancer-Institute