Recreation Specialist

The City of Cedar Park is currently seeking qualified applicants for the position of Recreation Specialist . Under the direction of the Recreation Facilities Manager, the Recreation Specialist staffs the front desk for the recreation facility. Responsibilities include handling phone inquiries, processing memberships, responding to complaints and resolving conflicts, overseeing the work of part‑time staff, making reservations, ensuring the weight‑room equipment is working properly, conducting billing and monthly reports, and setting up gymnasium activities and programs. Roles and Responsibilities Staffs the front desk at the Recreation Center, handling a wide array of questions, issues and functions by responding to customer inquiries, complaints and special requests; Accept, receive, and/or collect payments for services; Prepares the gymnasium and sets up or assists in setting up classes and other special events; Responds professionally to questions, complaints and inquiries by phone, email and in person; Ensures all rules, regulations, and safety policies are properly enforced; Trains part‑time and seasonal staff and oversees the work of part‑time and seasonal staff assigned to the front desk; Promotes and sells memberships and handles facility rentals; Performs light cleaning and straightening functions, including spot cleaning during the day to handle spills and other hazardous situations; Assists other full‑time staff with various projects; Works weekends and holidays as needed; Performs other duties as assigned. Qualifications High School Diploma or equivalent, plus one (1) year of experience in a gym setting or at a recreational facility, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities; Valid Texas Driver's License with an acceptable driving record; CPR and First Aid Certification, or the ability to obtain certification within six (6) months of employment. Knowledge and Skills Knowledge of personnel policies and procedures, techniques for working effectively with children and the general public, and conflict resolution techniques used to identify and diffuse problems; Ability to operate multi‑media equipment such as projectors and audio/video equipment; Ability to oversee and motivate part‑time and seasonal employees and volunteers; Proficiency operating a variety of office equipment including computer, fax, and copier; Experience using computer programs such as Excel, Word, Outlook, and specific payment and reservation systems; Demonstrated proficiency in oral and written communication. #J-18808-Ljbffr The City of Cedar Park