QA Analyst

Macmillan Publishers is a global trade book publishing company with prominent imprints around the world, publishing a broad range of award‑winning books for children and adults in all categories and formats. Macmillan Publishers is committed to our authors, our employees, and to the environment. We are seeking a meticulous and detail‑oriented QA Analyst to support the delivery of a program designed to deliver key improvements to our Royalties system at Macmillan. This program focuses on delivering critical improvements to the royalties processes and systems, including enhancements to the Biblio platform. As a QA Analyst, you will play a key role in ensuring the quality and reliability of system changes, working across both manual and automated testing processes to validate functionality, usability, and data accuracy. You will collaborate with business analysts, product managers and third‑party developers to plan, execute, and document all testing activities while ensuring that system updates meet business requirements and technical specifications. This role is an exciting opportunity to influence the successful rollout of critical system improvements while contributing to operational excellence within a global publishing organization. What You’ll Do: Test Planning and Preparation: Analyze functional and technical specifications to identify test requirements, preparing detailed test plans and test cases. Collaborate with business analysts and development teams to understand expected outcomes and ensure appropriate test coverage. Set up test environments and data for both functional and non‑functional testing. Test Execution: Perform system, functional, and integration testing to validate that requirements have been met. Conduct data validation testing to ensure data quality and consistency, particularly within royalties‑related processes. Execute both manual and automated test cases, collecting and documenting results. Identify and log defects within the defect management tool (e.g., Jira), ensuring clear and concise reporting of issues. Work collaboratively with developers to prioritize and retest resolved defects. Perform regression testing to ensure existing functionality is not impacted by new developments. Collaboration and Support: Participate in test planning and review sessions, providing feedback on scope and requirements from a QA perspective. Liaise with and provide information to UAT Coordinator to support preparations and readiness for user acceptance testing. Reporting and Documentation: Document test results and ensure auditability of testing processes. Produce reporting on test execution progress, defect trends, and quality metrics for stakeholders. Provide feedback on testing outcomes and suggest recommendations for quality improvements. What You’ll Bring: Familiarity with testing tools and methodologies, backed by technical proficiency and a commitment to quality. A sharp eye for detail and a methodical approach to problem‑solving. Strong analytical skills to understand complex systems, processes, and data structures. Excellent communication and collaboration skills to work effectively with both technical and non‑technical teams. A proactive, ownership‑driven mindset with the ability to meet deadlines and deliver high‑quality results. Ideal Experience / Education: Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. A professional qualification in software testing (e.g., ISTQB Certification) is highly desirable. Proven experience in software testing, with a focus on system, functional, and data testing. Experience working on system improvement projects, ideally within publishing or royalties systems (experience with the Biblio platform is highly advantageous). Demonstrable expertise in analyzing specifications and delivering comprehensive test plans and scripts. Practical experience logging, managing, and retesting defects using tools such as Jira or similar platforms. Knowledge of manual and automated testing practices. Understanding of Agile and/or Waterfall testing methodologies. Additional This role will have an annual salary of $80,000–$93,000. We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of Macmillan Publishing Group, LLC. #J-18808-Ljbffr