Customer Service Associate

Now hiring for a Ground Logistics CSR

Location: Torrance, CA

Pay Rate: Pay Rate: $23.00 per hour

Schedule: Monday-Friday | 8:30 AM - 5:00 PM

With Staffmark, you're more than an employee filling a Ground Logistics CSR role - you're a respected team member from day one. Find more than a job with Staffmark - find a team that values your time, talent, and potential.

Looking for Ground Logistics CSR jobs in Torrance where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.

Requirements

• Previous experience in the ground logistics, transportation, or freight forwarding industry required
• Strong customer service and communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with Microsoft Office, including Outlook and Excel
• Excellent organizational skills and attention to detail
• Ability to work collaboratively with customers, operations, and sales teams

Job Duties

• Communicate shipment updates and special handling requirements to operations and sales teams
• Provide customers with timely and accurate shipment status updates
• Respond professionally to customer inquiries regarding shipment tracking, routing, delivery status, and charges
• Coordinate with customers and the sales team to develop customer-specific standard operating procedures (SOPs)
• Follow up on sales leads generated from daily shipment activity and customer quotes
• Assist with preparing customer quotes and providing exceptional customer support
• Maintain accurate customer records and shipment documentation
• Ensure timely communication across departments to support efficient logistics operations
• Perform additional administrative and customer service duties as assigned

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Friendly Team. Smooth Flow.

"This place is low stress and fast paced...The people are friendly and helpful. They treat you like family," - Staffmark Associate

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.