Marketing & Sales Associate

Job Description

Job Description

The Maids is a quality leader among the many cleaning companies in the industry, with more than 180 franchises serving over 90 major U.S. and Canadian cities. The Maids of Wilmington is searching for a bilingual (Spanish Language) part-time Marketing &  Sales Intern to join our team! We are looking for someone that wants to work within a small business, can solve problems with a smile, and would like to further their career in business development. 

Our professional residential cleaning company offers a career opportunity for a dedicated individual, whose desire is to put customer services and sales at the forefront. In the service industry, one must be able to manage our customer base while providing an excellent experience. 

The ideal candidate will be responsible for using their product knowledge to build the company's brand, acquire new prospects and coordinate customer communications.

Responsibilities:

• Participate in community outreach and marketing events
• Manage social media updates
• Coordinates client appointments.
• Follow up and give status reports on ongoing projects/tasks.
• Must be able to prioritize telephone requests and handle any urgent matters with professionalism.
• Providing personalized support to customers
• Evaluating prospects and managing pipeline
• Ability to build rapport with clients
• Special and ad hoc marketing projects, as assigned.

What it takes to become a part of the team:

• Candidates must possess strong verbal and written communication skills.
• Ability to work both independently and within a team to accomplish goals
• Demonstrated ability to plan and manage multiple responsibilities
• Proficient computer skills – you must be able to seamlessly work with  Google Workspace and be capable of learning new software systems.

Mandatory Qualifications:

• Proficient speaking in the Spanish Language – you will be tested in the interview 
• Excellent organizational skills – you must be deadline and detail-oriented
• Previous customer service experience – you must have some level of experience handling customers

Education:

• Bachelor’s Degree considered a plus, but not required

Benefits:

• Competitive base salary  based on experience
• Flexible schedule
• Supplemental medical, dental and vision insurance packages
• Salary: $18.00 - $20.00 per hour & Quarterly bonus pay
• Ability to commute/relocate: Wilmington, NC 28405: Reliably commute or relocate for onsite training
• Work Location: Hybrid remote in Wilmington, NC 28405

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