Youth Care Professional- Full Time Overnights Only-Bilingual Required

Job Description

Job Description:\n\nFluency in English and Spanish Required; 1 year of employment experience working with youth or adolescents in social services setting required. \n\nBE Overnights\n\nWednesday & Thursday: 10:30pm-8:00am \nFriday & Saturday: 10:30pm-9:00am \n\nFE Overnights\n\nSunday-Wednesday: 10:00pm-8:00am \n\nFE 2nd Shift\n\nSunday: 9:00 AM – 10:30 PMMonday: 2:30 PM – 10:30 PMTuesday: 2:30 PM – 10:30 PMWednesday: 12:00 PM – 10:30 PM\n\nBE 2nd Shift \n\nWednesday: 12:00 PM – 10:30 PMThursday: 2:30 PM – 10:30 PMFriday: 2:30 PM – 10:30 PMSaturday: 9:00 AM – 10:30 PM\n\nPosition Summary: \n\nThe Youth Care Professional (YCP) provides 24/7 direct care and supervision to youth in a trauma-informed residential treatment setting. YCPs ensure safety, model healthy relationships, and support daily routines while fostering an environment of empathy, consistency, and respect, while adhering to professional boundaries. You will be trained in crisis prevention and intervention, and you will work side-by-side with clinical, education, and medical teams.\nImagine a role where every day brings the opportunity to inspire, guide, and uplift. At Everstand, we believe in the power of presence, the importance of trauma-informed care, and the capacity for every young person to heal and thrive. We’re looking for compassionate, resilient Youth Care Professionals (YCPs) to join our dedicated team and create real, lasting change for youth in need of safety, support, and hope through relationship-based care\nYour efforts will help us fulfill our mission of enriching communities, one family at a time.\n\nWhy Join Everstand?\nFind joy and purpose in your career. Join an inspired team of professionals who are transforming the lives of youth and enriching communities, one family at a time. Everstand is not a federal or state agency. It is an independent, not-for-profit organization that serves over 1,000 children annually across 12 locations. You will join about 500 teammates across DC, MD, PA, and WV who empower youth and their families to flourish within their community. \n\nWhat does the benefits package look like? At Everstand, we are committed to supporting the health, well-being, and professional growth of our employees. Our comprehensive benefits package includes:\n\nGenerous Paid Time Off: Accrue three (3) weeks of vacation annually, plus two floating holidays and 10 paid company holidays each year—providing 30+ days of paid time off.\nPaid Leave: Paid sick leave and bereavement leave.\nComprehensive Health Coverage: Medical, dental, and vision insurance with eligibility beginning on your first day of employment.\nFREE Employee Health Insurance: Everstand provides employee-only medical coverage at no cost through Allied Health.\nRetirement Savings: Retirement plan with an employer match of up to 3%.\nTuition Reimbursement: Eligible after three months of employment, with reimbursement of up to $5,000 annually for approved educational expenses.\nAdditional Benefits: Access to a variety of voluntary and employer-sponsored benefit programs designed to support your financial, personal, and professional well-being.\n\nEssential Functions:\n\nApproaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.\nConsistently models EVERSTAND’s core values: Safety, Empathy, Relationships, and Impact.\nHonor differences, acknowledge uniqueness, and amplify all voices.\nAttend training and group experiences that strengthen Everstand’s commitment to staff wellness and belonging.\nModels the use of welcoming and respectful language.\nConsistently uses inclusive language in communication and documentation.\n\nDirect Care & Supervision\n\nProvide 24/7 line-of-sight/sound and/or enhanced supervision based on clinical guidance.\nEnsure a physically and emotionally safe environment in line with trauma-informed practices.\nAssist youth with Activities of Daily Living (ADLs), including hygiene, grooming, and meals. Meal preparation is required according to the menu, as applicable.\nProvide a safe and calm treatment environment by implementing structured milieu routine, individualized care plans, age-appropriate expectations, and promoting positive behavior interventions that align with Everstand’s PBIS system.\nSupport and reinforce methods/techniques of clinical staff and participate in the treatment of residents in interaction, limit setting, therapeutic activities, and implementation of safety and treatment plans.\nProvide mandatory on-call coverage as required. Must be flexible and available to work various shifts during the week/weekend. This may include providing coverage in other program areas.\nParticipate in family engagement events held on-site, in the community, out of state, and/or at the family home, as applicable.\n\nTherapeutic Engagement\n\nUtilize program-approved and youth-guided techniques to build trusting, youth-guided relationships in alignment with Everstand’s Theory of Change - the vehicle for recovery and building durable skills.\nParticipate in and help facilitate individual and group programming that models and teaches (e.g., social skills, effective communication, conflict resolution, peer pressure resistance, and creative expression).\nSupport academic participation, extracurricular exploration, and the development of life skills.\n\nMaintain professional boundaries between self and residents to ensure the appropriateness of a therapeutic relationship.\n\nDocumentation & Communication\n\nAccurately complete required shift documentation, including logs, incident reports, medication records (MAR), and communication summaries.\nEnsure timely, confidential, and professional communication with team members and supervisors.\nObtain and maintain user-level access to Everstand’s electronic health record system.\n\nHealth & Safety\n\nAdminister and document medication following program guidelines (with certification).\nSafely transport youth to medical, educational, and legal appointments using agency vehicles.\nRespond to behavioral escalations using trained therapeutic crisis intervention (TCI) methods, when necessary.\nParticipate in hospital coverage and intake/discharge transportation as needed.\n\nHousekeeping & Environment\n\nMaintain the cleanliness and safety of the unit and ensure youth participation in upkeep in accordance with program protocols.\nMonitor for and report on maintenance needs or safety hazards through daily/weekly on-site inspections according to agency guidelines.\nPromote youth engagement throughout the day, conducting bedroom checks, searches, and supervision per policy every fifteen minutes while the youth are in their rooms.\nComplete and document a thorough inventory of each resident’s belongings at admission, discharge, quarterly, after overnight family visits, and following the purchase of new items\n\nCompliance & Confidentiality:\n\nMaintain strict confidentiality in handling sensitive youth information.\nFollow HIPAA, State regulations, and organizational policies regarding data handling and communication.\nFulfill all mandated reporter responsibilities by promptly reporting any suspected abuse, neglect, or exploitation in accordance with federal, state, and organizational guidelines.\n\nNon-Essential Functions\n\nOther than the essential functions of the job listed above, which are provided in detail and directly applicable and required for this position, this written job description is provided as a general guideline of the tasks and duties associated with this position.\nThis written job description is not all-inclusive. Employees can and may be asked to perform tasks, duties, and functions beyond those listed in this written job description.\nEmployees may be required to perform the tasks, duties, and functions of other positions and jobs as the needs of Everstand arise.\nRefusal to perform job tasks, duties, and functions beyond those listed in this job description may result in disciplinary action, up to and including termination of employment.\nThis written job description is not a contract and in no way alters the at-will nature of the employment relationship.\n\nCompetencies:\n\nAll Everstand Core Values: safety, empathy, relationships, and impact.\nHandling Stress\nMeeting Standards\nAccurate Listening\nOrganized Workplace\nMindfulness\nPersonal Accountability\nAttitude towards Honesty\nCrisis response and de-escalation ability\nTask & Time Management\nProblem-Solving\nFollowing Directions\nCustomer Service Orientation\nFrequent Interaction with Others\nAttention to Detail\nEmpathy and patience with youth experiencing trauma\nAdaptability in Fast-Paced Environments\nOSHA compliance\nFederal and State law compliance\nConfidentiality\n\nEssential Functions: \n\nApproaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.\nConsistently models EVERSTAND’s core values: Safety, Empathy, Relationships, and Impact.\nHonor differences, acknowledge uniqueness, and amplify all voices.\nAttend training and group experiences that strengthen Everstand’s commitment to staff wellness and belonging.\nModels the use of welcoming and respectful language.\nConsistently uses inclusive language in communication and documentation.\n\nRequired Education and Experience\n\nLevel I – Youth Care Professional\n\nHigh School Diploma, GED, or AA required with a minimum of 1 year of employment experience in the child welfare field working with children and/or adolescents, or a similar setting. (1 year of experience is not applicable for PA-Domestic).\n\nLevel II – Youth Care Professional (Advanced)\n\nBachelor’s degree in social work, psychology, education, or a related human services field\n\n Preferred Education and Experience (1 year of employment experience in the child welfare field working with children and/or Adolescents, or similar setting – Caminos Only)\n\nExperience in youth services, behavioral health, or trauma-informed settings strongly preferred\nComfortable working in emotionally intense or unpredictable environments.\nFirsthand insight into the child welfare and human services landscape, gained through direct engagement as a family member, youth, or caregiver impacted by these systems; used to shape responsive, inclusive, and compliant programming.\n\nLicenses/Certifications:\n\n Possess a valid driver’s license.\nMust pass background checks (CPS, fingerprinting), drug screening, TB screening, and physical work-readiness.\n\nMust obtain and maintain certification in Therapeutic Crisis Intervention (TCI) or/and First Aid/CPR, and Medication Administration as required.\nAbility to obtain and maintain RCYCP certification -Maryland Only\nAbility to obtain and maintain a favorable Office of Refugee and Resettlement (ORR) Suitability Determination in accordance with position requirements.\n\nBilingual Differential:\n\nBilingual candidates (Spanish/English or other relevant languages) may be eligible for a language differential based on program needs and demonstrated language proficiency.\n\nSupervisory Responsibility:\nn/a\n\nWork Environment:\nThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.\nDue to the nature of the organization, occasional exposure to a residential and school environment where challenging behaviors, such as physical agitation, physical violence, and/or emotional outbursts, may be exhibited.\nExposure to intense emotional environments; the role requires vigilance, adaptability, and resilience\n\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nAble to engage in physical intervention techniques when safety is compromised (upon training)\nWhile performing the duties of this job, the employee is occasionally required to remain stationary; move; manipulate; operate; place, handle, or detect objects, tools, or controls; acquire; adjust; ascend/descend; position self; communicate; exchange information; and detect and distinguish. The employee must occasionally move/transport up to twenty-five (25) pounds. Specific detection and discernment abilities include observing, recognizing, comparing, estimating, assessing, perceiving, inspecting, distinguishing, and determining.\nPosition Type/Expected Hours of Work:\nThis is a full-time, non-exempt position, Monday through Sunday (morning, evening, overnight), depending on program needs and assigned shifts; typically working between 33 and 40 hours a week.\n\n \n\nWednesday & Thursday: 10:30pm-8:00am Friday & Saturday: 10:30pm-9:00am Bilingual Skills Required\n\nEmployees must have the ability to work holidays, weekends, and inclement weather shifts as needed. Flexibility is required, and actual schedules are determined by the Unit Supervisor based on program coverage.\n\nLeave is available by going through the prescribed leave request process.\nThis position is denoted as essential for emergencies and inclement weather notices.\n\nTravel\nLocal travel for appointments or cross-site coverage may be required. \nMileage reimbursement or agency vehicle provided for approved travel.\n\nAdditional Eligibility Qualifications\n\nAbility to work effectively with internal and external partners and stakeholders, demonstrating empathy, maturity, professionalism, and tact.\nAbility to learn and effectively utilize different technology platforms.\nAbility to work in Microsoft Office (Word, Excel, PowerPoint, Outlook).\nProven effective time management, planning, communication, and interpersonal skills\nAbility to solve problems.\nAbility to work independently.\nAbility to communicate in a clear, concise manner, both written and oral.\nMust be computer literate with competence in spreadsheets, databases, and other software utilized by the organization.\nAbility to interact with the public, staff, and clients in a professional, responsive, and trauma-informed manner.\nAbility to develop a sufficient understanding of agency functioning and goals to develop appropriate priorities.\nAbility to handle multiple tasks and work well in a non-structured environment.\n\nAbility to demonstrate the possession of a valid driver’s license before employment and the ability to maintain the license and operate a motor vehicle thereafter.\n\nAbility to pass CPS/UII background check both before employment and per the schedule outlined by HR thereafter.\nAbility to pass Tuberculosis Screening both before employment and per the schedule outlined by HR thereafter.\nAbility to pass a work-readiness physical performed by a certified medical professional both before employment and per the schedule outlined by HR thereafter.\nAbility to pass a Federal and State Fingerprinting Background Check, both prior to employment and per the schedule outlined by HR thereafter.\nAbility to pass a drug screen via urinalysis both before employment and randomly thereafter.\n\nThis job description is not intended to represent a comprehensive