Shift Lead

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Essential Duties & Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
• Living CREW Values (Caring, Results-Oriented, Energy & Enthusiasm, Working as a team)

Requirements:

• 18 years of age or older
• Must be legally authorized to work in the United States
• High school diploma or equivalent
• Previous food service or retail leadership experience
• ServSafe Food Protection Manager Certification (or ability to obtain within designated timeframe)

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

- Standing and walking for extended periods.

- Reaching, bending, stooping and twisting.

- Repetitive motions with hands and arms.

- Frequently lifting or carrying items up to 40-50 lbs.

- Operate commercial bakery equipment, including large stand mixers.

- Operate commercial bakery ovens.

- Fast-paced retail bakery environment working in tight kitchen spaces.

- Interaction with Crew and Customers throughout the shift.
Supplemental pay

• Tips

Benefits

• Flexible schedule
• 401(k)
• Employee discount
• Paid training
• Paid time off