Field Manager

The Field Manager is the event manager for the field of play and everything that touches it. The role runs the venue-side operation from buildout through breakdown: the 22-bay hitting deck, the repeating changeover cycle, the crews that execute it, the vendors who supply it, and the guest movement on and off the playing surface. It is a management job, not a labor job — scheduling, coordination, standards and execution across a 50+ person staff. This is also a touring build. The operation designed in Athens is the operation that gets loaded onto trucks and rebuilt at the next venue, on a tighter clock, with a new local crew. The turnaround between stops is as much a part of this job as show days are. Responsibilities: 1. Leadership & operations3 Acts as the primary operational leader for the field of play and all field-level areas, ensuring smooth day-to-day running from first block to last. Leads field crew, bay attendants, ball crew and area leads within a 50+ person event staff — assignments, briefings, breaks, shift handovers and accountability. Coordinates between departments — production, hospitality, ticketing, ball crew, venue and grounds, videoboard, and vendors — to align goals, pacing and resources. Drives performance through scheduling, position coverage and resource allocation against the run of show. 2. Buildout / setup & preparation3 Oversees setup of the bay kit, hitting deck, targets, netting, turf protection and all field-level guest areas. Ensures equipment, signage and materials are in place and meet Topgolf and MELT brand and service standards before doors. Works with Topgolf, the rental company, venue grounds staff and other vendors to deliver a ready-to-open environment every day. Runs the pre-open walkthrough and reports readiness to the Director / Producer. At each new venue, adapts the build to a different field, different access points and a different set of venue rules. 3. Breakdown / post-event / tour turnaround3 Manages nightly reset and end-of-run strike: equipment struck, inventoried and stored properly, turf and stadium surfaces restored, areas ready for next use. Owns the strike-to-load window on the bay kit, including overnight crews, working to a hard departure deadline with zero missing inventory — the next stop’s build starts the moment this one is on the truck. Maintains safety standards throughout breakdown. 4. Event management3 Plans, coordinates and executes the field portion of the run of show — block starts, PA cues, warnings, clear, sweep, reset and reload — holding cycle time every block, all day. Manages guest entries, exits and tunnel flow on and off the playing surface, including separate VIP and general admission routes. Executes field-level programming: group outing turns, Golden Ball delivery, target and feature moments, and partner activations on the field. Works with marketing, logistics and guest services to deliver a consistent experience. Tracks cycle performance, incidents and guest feedback nightly, adjusts for the next day, and carries those learnings into the next stop. 5. Support & training3 Delivers onboarding and daily training for field staff — safety on an active hitting deck, ball handling, turf rules, radio discipline and changeover procedure. Mentors and coaches area leads to run their own positions and crews. Uses clear operational metrics — changeover time, field-clear time, incident count — to measure performance and drive behavior. Builds repeatable documentation so a new local crew can be trained fast at the next venue. Requirements: Proven event, field, site, stage or tournament operations management at scale — stadium events, festivals, golf tournaments, touring or major experiential builds. Comfortable leading 50+ event staff. Touring or multi-market experience strongly preferred. Strong organizational and leadership skills; can direct large crews at speed, safely. Able to manage multiple priorities and adapt to changing demands, including weather. Knowledge of turf protection, stadium operations and golf equipment handling preferred. Excellent communication and problem-solving under time pressure. Comfortable with run-of-show documents, reporting tools and performance metrics. Able to work load-in, overnight and strike calls. Available to travel for tour stops, or based in an SEC, Big 12 or ACC market. #J-18808-Ljbffr