Electronics Engineering Technician
Fronius USA
Electronics Engineering TechnicianThe Electronics Engineering Technician works both independently and as a team player and holds a strong connection to the trade of welding and technology. This position is responsible for implementing and following the Fronius sales strategy by using in-depth and advanced Fronius equipment knowledge to support the sales process. The Electronics Engineering Technician is also responsible for demonstrating the value of Fronius products and services to new and existing customers and to provide equipment support to our regions and customers. The goal of this position is to promote the Fronius brand in the welding industry, and with that increase market share.Tasks and ResponsibilitiesSupports all aspects of Fronius welding technology and equipmentWorks independently with existing and prospect customers, providing guidance and support on Fronius Perfect Welding productsSupports the sales process with configurations for robotic/automated/manual welding systemsOrganizes and executes products and configurations prior to and during production start-up at customer locationEvaluates client needs to offer products, services, upgrades and overall solutions to their welding challengesProvides e-mail and telephone support for routine and complex queries/problemsUnderstands customer needs and provides suggestions, both verbal and written, for needed spare parts as well as other materials to be stocked by customerProvides customer support: product availability, pricing, quotes, special situations, information for bids, equipment documentation, installations, and equipment troubleshootingRecords all customer related activity in CRM platformPrograms, troubleshoots, and tests automated systems such as robotics and hard automationPerforms/supports installations, commissioning, training at client locations for manual/robotic/automated systemsCreates and customizes training documents for new and existing customersDesigns and conducts trainings and events for Fronius regional teams and clientsParticipates in trade fairs and provides product and technical guidance and support at regional and national eventsProvides technical support for the introduction of products/systems/processes into the marketForwards feedback about the technical aspects of the market, competition and products to TSI (Technical Support International)Leads and supports initiation of modifications/further development of Fronius productsFacilitates and leads feasibility studiesDeals with challenges and promotes teamwork practices to achieve established goals and objectives effectively and positivelyManages executive, mid-management and technical decision makers within a single organizationAll other duties as assigned by managementRequirementsPossess a valid passport, or has the ability to obtain and pay for a valid passportRegular TravelMust be willing and authorized to travel throughout the USA and possibly overseasMust have a valid driver's licenseHas a high interest in technology, and in particular enjoys the trade of weldingExperience in the field and/or electrical technology/engineeringAssociate or bachelor's degree in related fieldRobot programming/integration experience a plusKnowledge of Spanish and/or German a plusStrong knowledge of MS Outlook, Excel, Word, Power PointExcellent communication skillsAbility to work independently and/or remotelyCandidate must be able to work with a team or alone as the need arisesCandidate must have a high degree of problem-solving skillsAble to multi-taskDemonstrated ability as a team contributorHealth and SafetyMust comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.Ability to bend and reach, with repetitive motion.Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.Employees could be required to lift up to 50 pounds unassisted.Employees will perform duties in an office environment and a field setting.Employees will be occasionally exposed to tripping hazards.The noise level in the work environment is usually low to medium.BenefitsWe offer a generous benefit package including:Flexible work schedule with hybrid optionsPTO available immediately plus 11 paid holidaysEmployer matched 401(k)Medical, Dental, and Vision covered 100% for employees50% company paid Medical, Dental, and Vision for your familyEmployee Assistance ProgramShort-Term and Long-Term DisabilityFlexible Spending Accounts for Health Care and Dependent CareFronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
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