Critical Facilities Engineer, NA

Critical Facilities Engineer

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

This role is onsite in Ashburn, VA. This is an in-house position.

Ideally we will be seeking experienced talent for Levels II or III. One with data center, mission critical field service or mission critical military experience highly desired (US Navy, US Air Force, US Army, US Marines, US Coast Guard). These are in-house and hands-on roles using your critical thinking talents to troubleshoot and fix equipment vs subbing out the work.

Electrical and mechanical expertise in a non-mission critical field service in cross-industry may be considered, e.g, chiller technician with larger tonnage but non-critical environments or field service in OEM equipment outside of data center. (Johnson Controls, York, Trane, Daikin, Vertiv, Eaton, Liebert, Toshiba, Delta, CAT, ABB, Samsung, Mitsubishi, Siemens, Petra etc)

We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors

Duties

• Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC)
• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility's critical equipment, and maintain power to the critical load
• Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them
• Additional duties as assigned by Management

Job Requirements

• Minimum 3 years, 5+ years preferred, of "hands on" experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read commercial building blueprints and understand electrical single lines and schematics
• Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers
• Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP's for critical facilities equipment, to include supporting new systems and researching technical requirements
• Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time
• May be required to complete formal training in an area of specialty, such as UPS maintenance
• Candidates must possess reliable transportation for reporting to work for shifts, or emergencies
• Travel is expected to be less than 5%, occasionally for training purposes
• Potential employees must complete a background check successfully

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand 1/3 2/3 of the time
• Ability to walk 1/3 2/3 of the time
• Ability to sit 1/3 2/3 of the time
• Ability to climb and balance 1/3 2/3 of the time
• Ability to stoop, kneel, crouch and crawl 1/3 2/3 of the time
• Ability to reach with hands & arms 1/3 2/3 of the time
• Ability to smell, talk & hear
• Ability to use hands to type, handle & feel
• Ability to reach with hands and arms
• Ability to see at close and distance ranges and the ability to see color
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.