Certified Pharmacy Technician

Certified Pharmacy Technician – Walgreens Base pay range $18.00/hr - $21.50/hr This role will remain open until filled. Responsibilities Assist the pharmacist under direct supervision in the practice of pharmacy and perform pharmacy department duties according to company policies. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, coach and support other pharmacy technicians in the use of pharmacy systems and cash registers. Model and deliver a distinctive and delightful customer experience, including greeting customers, answering questions, resolving issues, and offering assistance with products and services. Customer Experience Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience. Share customer service best practices with teammates to deliver a distinctive, delightful experience, including interpersonal habits and Walgreens service traits. Develop strong relationships with customers. Operations Review and comply with the Walgreens Pharmacy Code of Conduct; assist under pharmacist supervision. Enter patient and drug information accurately, retrieve, count, and dispense medications, and verify correct medicine including possible interactions. Assist pharmacists in scheduling and maintaining workflow; report prescription errors immediately and adhere to the quality improvement program. Adhere to Good Faith Dispensing policy and other applicable prescription dispensing activities. Register sales on assigned cash register, handle cash, and assist customers in the OTC aisle when possible. Handle non‑pharmacist requiring telephone calls, including those to physicians. Process manual claims for third‑party prescription services timely, and perform clerical duties as assigned. Assist in inventory management: ordering, unpacking, checking and storing pharmaceutical shipments; file claims for shortages, overages, and damages. Assist in clinical services as required (collecting and labeling samples, coordinating clinic services, etc.). Assist in developing relationships with the local medical community and coordinating outreach. Maintain a clean, stocked pharmacy department; comply with company policies and maintain respectful coworker relationships. Complete special assignments and other tasks as assigned. Training & Personal Development Earn and maintain PTCB certification through the designated program; certification required for promotion to senior technician. Attend required training, complete continuing education credits, and keep up‑to‑date on healthcare and pharmacy developments. Basic Qualifications Fluent reading, writing, and speaking English (except in Puerto Rico). Willingness to work a flexible schedule, including evenings and weekends. Preferred Qualifications At least six months of experience in a retail environment. Prior work experience with Walgreens. Strong math skills for accurate prescription handling. Good computer skills. Knowledge of store inventory control. PTCB certification. Equal Opportunity Statement We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability and veterans. Benefits To review benefits, please click here: jobs.walgreens.com/benefits #J-18808-Ljbffr Walgreens Co.