Retail Sales Manager

Compensation: Up to USD $105K base + 10% monthly bonus Location: Remote (US - based) Role Overview Puffy is a top-5 U.S. mattress brand with over $1 billion in sales. As we scale our retail channel, we’ve created a new Retail Field & Acquisition Manager role to drive partner network growth—a hybrid field and inside sales position built around expansion. You’ll own both sides of the retail equation: activating existing partners and opening new doors across the U.S. What Is In It For You: This isn’t just another territory management role. This is your chance to shape a growing retail channel from the ground up. Own the Full Retail Cycle. Activate dormant accounts and open new doors. Prospect, pitch, and close new retail partners while keeping the existing fleet healthy. This dual mandate builds full-stack retail expertise. Work with Strong Leadership. Join a Forbes Council Member CEO and a leadership team operating at high velocity. You’ll have direct visibility into how strategic decisions get made at a billion-dollar brand. Work Remotely with Purpose-Driven Travel. Work from anywhere in the U.S. Field visits, prospecting trips, and trade shows are company-funded and tied to clear business objectives—not arbitrary travel quotas. Clear, Objective Compensation. No subjective manager assessments. All variable pay is tied to verifiable revenue and account data. You deliver, you earn. Know Exactly What Success Looks Like. First 90 days: onboard on products and systems, contact every active partner, begin reactivation outreach. First 6 months: improve ordering rates, sign first new accounts. First year: fleet health trending up, meaningful new door count from accounts you opened. What You’ll Need 5-8 years of experience in territory management, account management, or field sales in a B2B or B2B2C environment Demonstrated track record of opening new accounts, not just managing existing relationships. The ability to prospect, pitch, and close is non-negotiable Experience managing a high volume of concurrent account touchpoints across both retention and acquisition functions Strong organizational skills and comfort working with project management tools (Asana preferred), e-commerce platforms, and CRM systems Willingness to travel as needed, estimated 20-30% (subject to business need and ROI justification) Self-directed and capable of operating independently in a remote, field-based role Good-to-Have Experience in the mattress, bedding, or home furnishings industry. Floor knowledge, RSA dynamics, and retail operations fluency significantly accelerate time-to-productivity Existing relationships with independent mattress or furniture retailers Trade show experience (High Point Market, Las Vegas Market, or similar industry events) Experience working with or alongside independent contractor sales teams (1099 reps) The Puffy DNA We’re restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size. Be the Owner: We don’t hire employees; we welcome owners. You’re accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can’t, pushing the boundaries of our craft. Be AI-First: Daily multi-turn AI conversations challenge your assumptions. Go All-In: When the mission demands it, we rally as one team to cross the finish line. Base salary up to $105,000 Performance bonus tied to new account revenue, fleet health, and account-level growth Company-funded travel for field visits, prospecting trips, and trade shows Comprehensive medical, dental, and vision insurance Generous Paid Time Off (PTO) + US public holidays AI-first organization with access to AI-native tools Remote-first: Work from your home office Learning and development opportunities International team collaboration (14+ nationalities) Eligibility for selection to the Leaders Club — an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats Eligibility for nomination as ‘We Are’ Champion of the Month — monthly recognition with gift vouchers and companywide celebration for exceptional contributions Other Benefits 401(k) with company match Free Puffy mattress after 6 months $1,000 Puffy/Halo Board store credit after 1 year #J-18808-Ljbffr Puffy