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Front Desk Agent

$11 - $12 per hour

KAJC Hospitality LLC

Job Description

Job Description

We are looking to hire a Guest Service Representative with open availability to help us keep growing. If you're hard-working and dedicated, the Holiday Inn Express and Suites is an ideal place to get ahead. Apply today!

Responsibilities:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest requests and emergencies
  • Reconcile all accounts in a timely manner
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations
  • Maintaining hotel cleanliness

Qualifications:

  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills
  • Exceptional customer service skills
  • Flexible schedule

Job Types: Part-time

Pay: $11.00 - $12.00 per hour

COVID-19 considerations:
We work behind plexiglass and offer masks and gloves

Vacancy posted 27 days ago
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