Curbside Associate

Job Description

Job Description

JARS CANNABISCurbside Associate to elevate your career path to a new all-time high?JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment fueled by creativity, community, and collaboration.Does this spark your interest? If so, we'd love to hear from you!About the Role A JARS Curbside Associate is a key part of our in-store sales team, focused entirely on preparing and fulfilling orders for curbside pick-up and delivery dispatch. This is an in-store position with no driving required. You will play a critical role in making sure every order is packaged accurately, compliantly, and ready to go - ensuring a seamless experience for every JARS customer.Job DutiesPackage and prepare customer orders for curbside pick-up and delivery dispatch with accuracy and efficiencyVerify that all order contents are complete, correctly labeled, and meet CRA compliance standards prior to fulfillmentAssist curbside customers with a welcoming, knowledgeable, and professional demeanorVerify customer identification and information per CRA rules and regulations at pick-upAccurately verify cash amounts and process payment during curbside transactions when applicableCoordinate with the dispatch team to ensure delivery orders are packaged and ready on timeManage and maintain proper documentation associated with order fulfillment and ensure records are complete and organizedPromote JARS customer perks including the Loyalty Program, referrals, and promotionsMaintain a clean, organized, and compliant workspace throughout each shiftEscalate customer issues to upper management when appropriateMaintain a positive, caring attitude and treat customers and co-workers with respectRespond to customer and coworker needs in a timely and appropriate mannerFollow all JARS company policies and procedures in all on-the-job interactionsWork scheduled shifts and adhere to the company's attendance policyRequirementsMust be 21 years of age or olderHigh school diploma or GED requiredMinimum 1 year of customer service experience in a retail, sales, or hospitality environmentKnowledge of cannabis strains and applications preferredMust be able to handle fast-paced situations and multi-task effectivelyExceptional interpersonal, communication, and customer service skillsBasic math skills requiredStrong attention to detail and CRA compliance rules and regulationsWork Schedule & Physical DemandsIn-store position - no driving requiredRequires prolonged standing and frequent back-and-forth movement within the storeFrequent contact with customers and staff throughout shiftsVaried hours including days, evenings, nights, weekends, holidays, and events as needed8, 10, and 12 hour shifts availableJob Type: Full-time, Part-timePay: HourlyWhy JARS Cannabis?At JARS Cannabis, our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. We are a community - not just a retailer - and we offer a supportive, dynamic environment where you can grow your career and make a real difference.Employee BenefitsFree Employee Assistance ProgramHealth, Dental & Vision Insurance (full-time employees only)401(k) PlanPaid Time Off & Holiday Pay (select holidays)Employee DiscountMonthly Bonus IncentivesInternal Growth OpportunitiesVoluntary Life Insurance & Supplemental Medical InsuranceBereavement Time PayParental LeaveJARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.Per CRA guidelines, all candidates are subject to a State of Michigan background search. Any candidates with a felony within the past 10 years for a controlled substance or distribution to minors will not be considered.