Executive Assistant

COO - Operations

Executive Assistant I (S)

Position Number: 60074083

Grade: NC11

Salary Range: $45,431.00 - $79,504.00

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws.

Description of Work

The primary purpose of this position is to provide office and administrative support and facilitation of workflow for two Directors within DAC's Division of Community Supervision. The Division of Community Supervision provides probation, parole and post-release supervision for individuals returning to their communities after serving their sentences. More than 2,000 probation/parole officers serve across the state, with offices in every county, supervising more than 80,000 individuals living in North Carolina communities. This position also serves as a liaison between the Directors and the Judicial Division Directors and other field management, the Commissioner's Office, Secretary's Office, Governor's Office, representatives of various law enforcement entities, and Legislature. Public contact is also an important component of the role, as the position holder will communicate directly with stakeholders and the public on behalf of the Directors. This position also serves as administrative support backup to the Chief Deputy Secretary as needed and will also collaborate on projects and initiatives.

Job responsibilities include, but are not limited to:

• Provide comprehensive administrative support to executive leadership by managing communications, correspondence, schedules, travel arrangements, records, and office operations while ensuring timely responses to internal and external inquiries
• Coordinate executive calendars, meetings, employee events, awards programs, newsletters, personnel announcements, and other departmental communications to support organizational goals and stakeholder engagement
• Maintain confidential records, office files, inventories, reservations, fleet and travel documentation, procurement card transactions, and other administrative systems in compliance with agency policies and procedures
• Serve as a liaison between leadership, staff, external partners, and the public by screening inquiries, directing communications, coordinating follow-up actions, and ensuring information is communicated accurately and efficiently
• Monitor and maintain operational reports, complaints, databases, web applications, rosters, and related administrative records to support decision-making, accountability, and effective program operations

Key abilities required for success in this role include:

• Perform administrative support tasks; explain and interpret information
• Edit, adjust language or terminology to meet needs of the audience or as appropriate; use correct grammar, organization, and structure
• Meet changing deadlines while working well under pressure in a fast-paced, high-profile environment
• Must display a high level of professionalism as it pertains to contact with staff, legislators, government officials and general public
• Determine confidential matters as opposed to public information and demonstrate good judgment and adherence to policy when releasing information

This position description is not all-inclusive, and supervisor may delegate and assign other duties to position as needed.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This is an Internal Posting open ONLY for current employees of the NC Department of Adult Correction and eligible RIF Candidates from NC State Government.

This is a full-time position (40 hours per week) with benefits. Applicants must pass a background check to be eligible for this job.

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Minimum Education and Experience:

• Bachelor's degree, preferably in business administration or a related discipline from an appropriately accredited institution
• OR Associate's degree in secretarial science, business administration, or a related discipline from an appropriately accredited institution and two years of progressively responsible administrative/office management experience
• OR High school or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience
• OR An equivalent combination of education and experience.

EEO Statement: The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Atchemsou Nicole Adjare Sandani