Automotive Service Advisor - Audi Stuart!

Job Description

Job Description

Join Audi Stuart as an Automotive Service Advisor

At Audi Stuart , part of the Murgado Automotive Group, we deliver unforgettable luxury experiences through world-class service and an unwavering commitment to excellence. As a premier Audi dealership, we combine German engineering prestige with exceptional customer care. We’re looking for a passionate, customer-obsessed Automotive Service Advisor to join our high-performing team.

What We Offer

• Competitive compensation with strong performance-based incentives and unlimited earning potential
• Comprehensive Medical, Dental, and Vision Insurance
• 401K with generous company match
• Generous Paid Time Off and paid holidays
• Attractive employee vehicle, parts, and service discounts
• Clear paths for career advancement across the Murgado Automotive Group
• Ongoing training and professional development opportunities
• Access to state-of-the-art diagnostic tools and cutting-edge service technology
• A positive, supportive, and collaborative team environment

Why You’ll Love Working at Audi Stuart

Become part of a dynamic organization that values integrity, innovation, and people. Here, you’ll represent one of the world’s most iconic luxury automotive brands while building a rewarding career. We invest in our team members and create an environment where you can grow, thrive, and feel genuinely valued every day.

Position Overview

As a Service Advisor, you are the trusted face of Audi Stuart. You’ll be the key liaison between our customers and service team, delivering a seamless, five-star experience from the moment a client arrives until they drive away in their Audi.

Key Responsibilities

• Deliver a warm, professional welcome and expertly assess customer service needs
• Provide knowledgeable recommendations on maintenance, repairs, and service options
• Create accurate repair orders and coordinate efficiently with technicians
• Keep customers informed with proactive, transparent communication
• Ensure a flawless end-to-end service journey
• Clearly explain services and costs while building trust and confidence
• Identify and recommend additional services based on manufacturer guidelines and vehicle condition
• Collaborate closely with technicians and parts teams to achieve timely, high-quality results
• Cultivate lasting customer relationships and drive long-term loyalty

What You Bring

• High school diploma or equivalent (technical or customer service training required)
• Previous experience as a Service Advisor or in a customer-facing automotive role is required
• Outstanding communication and interpersonal skills
• Ability to thrive in a fast-paced environment and manage multiple priorities
• Valid driver’s license with a clean driving record
• Strong organizational skills and sharp attention to detail
• Genuine passion for luxury brands and exceptional customer service
• Familiarity with automotive systems and repair processes is a plus

Ready to Elevate Your Career?

If you’re energetic, driven, and love delivering outstanding customer experiences, we want to hear from you! Join a team that celebrates success and offers real opportunities for growth.

Apply today by submitting your resume — we review applications quickly and look forward to meeting you!

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.