Crew Scheduler

The Crew Scheduler is responsible for creating accurate staffing schedules, managing attendance, supporting payroll processes, and providing labor-related reporting. This role works closely with Operations, HR, Supervisors, and Union representatives to ensure the mill is staffed safely and efficiently. Responsibilities Scheduling & Labor Planning Create, maintain, and publish employee schedules based on production needs and collective agreement rules. Coordinate vacation, leave, training, and other time-off requests. Assign and fill overtime shifts per established procedures. Optimize staffing to meet safety, skill, and equipment requirements while minimizing overtime. Workforce Data & Reporting Analyze labor utilization, overtime, attendance, and skill coverage. Provide reports and insights to Operations and HR for planning and decision-making. Identify trends and recommend actions to improve staffing efficiency. Attendance & Payroll Support Maintain Kronos/UKG records for absences, transfers, and employee updates. Prepare and track attendance corrective actions for the hourly workforce. Support supervisors by providing documentation for discipline and attendance‑related steps. Union & Employee Support Serve as the main point of contact for scheduling issues involving the Union. Provide scheduling, attendance, and payroll information for HR investigations. Support Kronos/UKG training as needed. Communicate schedule changes and labor needs clearly in a 24/7 manufacturing setting. Collaborate with Supervisors, Asset Leaders, HR, and the Scheduling Center of Excellence. Handle confidential employee information with professionalism and discretion. Qualifications Associate’s degree minimum OR a minimum of 5 years of relevant experience (scheduling, labor planning, HR support, or operations). Experience in a manufacturing or unionized environment preferred. Strong analytical skills and comfort working with large datasets. High attention to detail, accuracy, and organization. Strong written and verbal communication skills. Experience with Kronos/UKG or similar systems is an asset. Ability to maintain strict confidentiality. Proficiency in Microsoft Excel (pivot tables, v-lookups, filtering, data analysis) and strong skills in other Microsoft Office applications (Outlook, Word, Teams). Pay range and compensation package FLSA: Exempt Location: Memphis, TN Reports to: HR Manager Equal Opportunity Statement The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this job description. #J-18808-Ljbffr