Service Technician - Charlotte, NC

Service Technician

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Fueled by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve.

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities:

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company's filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contamination, marine and spills.
• May travel out of town/state for projects.

Requirements:

• Must have valid driver's license
• CDL preferred but not required
• Must have clean MVR
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.

Compensation and Benefits:

• Competitive wages based on experience and geographic location.
• Full benefits package including health, dental, vision, and more.
• Paid time off to include vacation time, six paid holidays and sick pay.
• Company paid life insurance and short-term disability.