Mobile Service Technician

Mobile Service Technician

Responsible for performing maintenance on trucks from class 5 through class 8 vehicles and recreational vehicles per OEM and company guidelines at various locations away from the main shops.

• Diagnoses and repairs various truck systems using hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.
• Ensures that repairs are completed in a complete and accurate manner as per supervisor or work order instructions.
• Communicate with customers to understand their repair needs and advise of required repairs.
• Create and open work orders.
• Create and maintain weekly schedule of repair locations.
• Maintain proper parts inventory on road service repair vehicles.
• Schedule, maintain and report all maintenance for road service repair vehicles.
• Maintain correct time punches and work order processes.
• Maintains efficiency standards and attendance policy as required.
• Tags all parts as required and follows all warranty procedures set for the by each OEM
• Test drive trucks to diagnose malfunctions or to ensure that they are working properly.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges
• Keeps work area clean and free of debris.
• Keeps customer vehicle clean during repair process and after repairs are complete.

Skills

Preferred: Novice

• Time Management
• Problem-Solving
• Organization
• Basic Writing Skills
• Basic Math Skills
• Critical Thinking
• Attention to Detail

Behaviors

• Preferred: Devoted to a task or purpose with loyalty or integrity
• Preferred: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Preferred: Inspired to perform well by the completion of tasks
• Preferred: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred: Technical/other training or better.

Experience

• Required: 2-5 years: Class 8 Repair Experience
• Required: 2-5 years: Customer Service Experience
• Required: 2-5 years: Mobile Service Experience
• Required: Drivers License (non CDL)
• Preferred: CDL

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.