BDC Consultant - BMW of Mount Laurel

BMW of Mt. Laurel is seeking a customer-focused BDC Consultant to join their team and the Holman family! Responsibilities Maximizing internet lead and portfolio management TO performance Facilitate effective TO distribution to sales advisors Follow up with TOs to ensure workflows have been executed Review internal notes ensuring each TO is handled personally and promptly Keep daily notes on TO activity to ensure a regular follow-up and reporting Be fully prepared for daily appointments Confirm appointments prior to arrival time Reschedule “no-show” appointments when necessary Understand importance and benefits to the retail business Identify opportunities to build trust and mutual respect Qualifications High school diploma Proficient in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint) Strong organizational skills 2‑4 years of customer service or sales experience Experience in automotive industry a plus Experience using CRM tools; automotive CRM a plus Familiarity with dealership operations a plus Familiarity with BDC functions a plus Experience reviewing and improving processes to increase efficiencies Compensation Salary of $55,000 plus monthly performance bonus. OTE $73,000! Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. At Holman, we operate according to “The Holman Way” by always doing what’s right for our people, our customers, and the community. #J-18808-Ljbffr Holman Enterprises