Business consultant - Instructional Design Manager

Job Title: Business consultant - Instructional Design Manager

Location: Santa Clara, CA

Full-Time




Job Description

Must Have Technical/Functional Skills

Collaborate with Change Managers, Program Managers, Product Managers, SMEs, and business stakeholders to assess persona-based training needs and identify required knowledge, skills, and behavior changes.

Design, develop, and maintain role-based learning curricula, learning journeys, and training plans aligned to program milestones and deployment waves.

Translate complex business processes, system functionality, and policy requirements into learner-friendly content tailored for different personas and audiences

Create engaging training deliverables including eLearning modules, simulations, job aids, quick reference guides, videos, process overviews, knowledge checks, and virtual instructor-led training (vILT) materials.

Partner with SMEs and business stakeholders to gather requirements, validate content accuracy, and incorporate business-relevant use cases and scenarios into learning materials

Support training delivery activities including facilitator preparation, learner communications, office hours, knowledge transfer sessions, and training readiness activities.

Ensure learning content remains current as program requirements, designs, and business processes evolve throughout the project lifecycle.

Contribute to training governance, content review cycles, and content management processes to support high-quality and scalable learning solutions.

Roles & Responsibilities

As an Instructional Designer in Transformation Office, you will be a key member supporting the Helix transformation and related enterprise initiatives. You will partner with Change Managers, Program Managers, Product Managers, business stakeholders, and Subject Matter Experts (SMEs) to design, develop, and execute role-based learning experiences that prepare employees, contingent workers, and business partners for new processes, systems, and ways of working. Your work will help drive user readiness, minimize disruption, and accelerate adoption across global organization.

What you'll Do

Collaborate with Change Managers, Program Managers, Product Managers, SMEs, and business stakeholders to assess persona-based training needs and identify required knowledge, skills, and behavior changes.

Design, develop, and maintain role-based learning curricula, learning journeys, and training plans aligned to program milestones and deployment waves.

Translate complex business processes, system functionality, and policy requirements into learner-friendly content tailored for different personas and audiences

Create engaging training deliverables including eLearning modules, simulations, job aids, quick reference guides, videos, process overviews, knowledge checks, and virtual instructor-led training (vILT) materials.

Partner with SMEs and business stakeholders to gather requirements, validate content accuracy, and incorporate business-relevant use cases and scenarios into learning materials

Support train ing delivery activities including facilitator preparation, learner communications, office hours, knowledge transfer sessions, and training readiness activities.

Ensure learning content remains current as program requirements, designs, and business processes evolve throughout the project lifecycle.

Contribute to training governance, content review cycles, and content management processes to support high-quality and scalable learning solutions

What you need to succeed

Demonstrated experience with the following:

Conducting training needs assessments and building persona-based curricula aligned to business outcomes and adoption goals.

Designing and developing enterprise-scale learning solutions for business process, technology, or digital transformation programs.

Creating on-demand learning content in platforms such as Adobe Captivate, Articulate Rise, Storyline, or equivalent eLearning tools.

Developing instructor-led, virtual instructor-led, and self-paced learning experiences utilizing a variety of tools including PowerPoint, Word, Adobe Creative Cloud, and video production tools.

Creating simulations, scenario-based learning, and interactive practice environments.