Student Success Coach

Please see Special Instructions for more details. Join Our Team! Valencia College is now hiring for a Student Success Coach to support our passionate and dedicated Student Success Coaching Team at the Osceola Campus . To learn more about Valencia College's Student Success Coaches, please visit here . We are seeking a passionate individual to join our team as a Student Success Coach. In this role, you’ll make a meaningful impact by guiding students through their academic journey and helping them reach their full potential. Coaches engage with students in both face-to-face and virtual settings, providing holistic, person-centered advising and support throughout the course selection and academic planning process. Strong interpersonal and communication skills, both oral and written, are essential for building authentic connections and delivering clear, effective guidance. Critical thinking and problem-solving skills are necessary to address challenges and make informed decisions. The ideal candidate will be committed to student success, continuously learning and accurately interpreting evolving college, state, and federal policies, regulations, and technologies, all while thriving in a supportive, student-centered environment, we want to hear from you. This is more than just a job. It's a chance to shape lives and be part of a dynamic, mission-driven team. State Medical, dental benefits and paid life insurance premiums Paid time off - Annual leave, spring break, winter break, and other holidays. Educational and Professional development opportunities for you and your dependents and so much more. Additional Information: This position operates in a primarily on-site environment. This position is not eligible for Veteran’s Preference under Florida Statute 295.07(5)(a), F.S. Applicants must complete the entire online application and include work history, even if attaching a resume. Any incomplete applications will not be considered. Please note that you will need to establish and maintain Florida residency within 30 days from your start date if selected for this position. Selected candidates recommended for hire may be required to complete pre-employment screenings as a condition of employment, which may include but are not limited to: a criminal background check, drug screening, professional reference verification, and driver’s license verification. The Office of Organizational Development and Human Resources (ODHR) will confirm applicable requirements during the hiring process. HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA: Individuals who have completed college or university coursework at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. It is the applicant’s responsibility to have any foreign transcripts evaluated prior to submission through an authorized evaluation service such as World Education Services. For a list of acceptable evaluation services, please visit . About this Position Position Number Position Number SE1044 Position Title Position Title Student Success Coach Job Type Job Type Staff FT/PT FT/PT Full-Time Employee Class Description Employee Class Description Staff exempt General Position Description Responsible for providing personalized holistic student support and coaching. The Student Success Coach provides learning opportunities as well as creates conditions that lead to the achievement of students’ academic and career goals. The Student Success Coach will also monitor student persistence and progression towards graduation utilizing appropriate advising technology. Ensures compliance with degree program requirements and college policy as well as with federal, and state regulations. Flexible Work Arrangement Flexible Work Arrangement Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remote. Grade Grade 2027 Exemption Status Exemption Status Exempt Posting Number Posting Number S4089P Location(s) Location(s) Kissimmee, FL 34744 -Osceola Campus Proposed Work Schedule (Please note hours subject to change based on business needs) Monday through Thursday from 8am to 6pm. Friday from 8am to 5pm. Work schedule for the employee may vary based on department needs. Temporary Position (Temp or Grant Funded) Details Salary Range Salary Range $44,389 - 49,928 Essential Job Functions Description of Job Function Provides students with personalized holistic student support and coaching. Guides and recommends Valencia resources, such as academic, non-academic, and community resources, to support academic progression and career success. Serves as the point of contact to assigned cohorts and supports students as they navigate college policies and procedures and other institutional resources. Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes. Supports students in developing an educational plan by evaluating college placement test results, degree audits, and transfer credits to guide students with course selections. Provides strategies to help students with identifying educational and career goals as well as selecting a degree pathway. Provides holistic coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments. Manages and analyzes caseload data to monitor students’ academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students’ needs. Collaborates with the coaching leadership team to develop and implement proactive strategies aimed at improving the student experience and supporting the college’s student persistence and graduation objectives. Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience. Participates in departmental, advisory, and curriculum meetings #J-18808-Ljbffr