Online Sales Representative

Job Description

Job Description

Turn Online Inquiries into Exceptional Customer Experiences

Earn $60,000–$68,000 per year, with excellent opportunities for career growth and advancement.

Are you a people person with great communication skills? Do you enjoy helping customers and being rewarded for your results? If you're looking for a career with a respected, family-owned company that offers paid training, excellent benefits, and opportunities for advancement, we'd love to meet you.

Lovering Volvo Cars Nashua is seeking an enthusiastic Online Sales Representative to join our growing team. In this role, you'll be the first point of contact for customers shopping online, helping guide them through the early stages of the vehicle buying process by answering questions, following up on inquiries, and scheduling appointments with our sales team.

No automotive experience? No problem. If you've worked in customer service, hospitality, retail, restaurants, banking, or inside sales, we'll provide the training you need to succeed.

What You'll Do

• Respond promptly to customer inquiries by phone, email, text, and online chat.
• Follow up with customers who have submitted online inquiries.
• Schedule appointments for customers to meet with our sales consultants.
• Build rapport with customers while providing a professional, pressure-free experience.
• Maintain accurate customer information and follow-up notes in our CRM system.
• Work closely with the sales team to ensure a seamless customer experience.
• Meet appointment and performance goals while delivering exceptional customer service.

What We're Looking For

• Excellent communication and customer service skills.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable using computers and learning new software.
• Self-motivated and goal-oriented.
• Previous experience in customer service, retail, hospitality, call centers, inside sales, or restaurants is preferred but not required.

Why Join Lovering Auto Group?

We're a family-owned dealership that believes in investing in our employees and promoting from within. When you join Lovering, you'll become part of a supportive team that values integrity, teamwork, and outstanding customer service.

We offer:

• Competitive hourly pay plus performance bonuses
• Paid training
• Three weeks of paid time off
• Health, dental, and vision insurance
• 401(k) retirement plan
• Employee discounts
• Career advancement opportunities
• Friendly, team-oriented work environment

Ready to Start Your Career?

If you enjoy helping people, thrive in a fast-paced environment, and want to build a rewarding career with one of New Hampshire's premier automotive dealerships, we encourage you to apply today.

Join the Lovering Auto Group team and help customers find their next vehicle—starting with an outstanding first impression.

 

We are an equal opportunity employer. We do not discriminate in hiring, promotion, or other employment decisions on the basis of race, sex, color, pregnancy, religion, national origin, sexual orientation, marital status, disability, age, veteran, or any other basis protected by law. Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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